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Hyundai Gallery

Calgary, AB

2.6
42 Reviews

11770 Lake Fraser Drive SE

Calgary, AB

T2J 7J5

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42 Reviews of Hyundai Gallery

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February 01, 2015

"A waste of time and energy! "

- Sl

My experience with this dealership has been an absurd drama - error upon error.. They need to learn to take responsibility for their mistakes when they inconvenience a customer and take an action to compensate rather then allowing problems to escalate, passing the buck and relying on empty words that hold no water after trust has been betrayed. There are many Hyundai Dealerships in Calgary that are likely a better bet for a satisfactory experience.

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Customer Service
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Recommend Dealer
No
Employees Worked With
Multiple.
May 15, 2014

"Never recommend to anyone!!!"

- Buddy boy

Thought I was making a good decision to go with this dealership. I was wrong on all points. Sales were ok but business office was pushy and overpromised to the point they couldn't meet their agreed commitment on the car. After I signed the documents they suddenly couldn't provide the modification to the car they promised. They did give me a couple of oil changes for free to compensate. Gee, thanks! Would have been a deal breaker if I had known they would not follow through on their promise. Car had several service issues. Block heater failure, trunk release, large scratches on bumper at delivery etc. Service was unfriendly and arrogant. Had to fight for everything. I will NEVER go back and have found tremendous service and friendly support at Precision Hyundai. They are hands down a far better place to deal with. Don't waste your time at the Gallery!!! All they want is the sale and then you are just another thing with cash they want.

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Customer Service
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Overall Experience
Recommend Dealer
No
Employees Worked With
Brad
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5
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