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Hyatt INFINITI

Calgary, AB

Overview
Reviews
4.7
715 Reviews
Call Dealership (888) 531-3751
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46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 470 service reviews

April 17, 2026

The service advisor Steve was excellent. He seeked my interest and gave sound advice on what is critical and needed immediate attention vs a shopping cart list of things to fix identified by More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
April 15, 2026

Service was quick. There was great communication from service team. The team was very helpful throughout. More

by Andrew P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
April 14, 2026

Delt with Stephen and he was amazing, he listened to my issues and provided good knowledge about the issue happening. More

by 05rohanshah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 15, 2026 -

Hyatt INFINITI responded

Thank you so much for your positive feedback! It's our goal to always provide excellent service and knowledge to our customers. We're happy to hear that Stephen was able to assist you with your issues. We appreciate your support!

April 14, 2026

Always a great experience at Hyatt Infiniti as they are always professional, detailed and on time with services More

by Ivan T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 15, 2026 -

Hyatt INFINITI responded

Thank you so much for your kind words! We take pride in providing professional, detailed and timely services for our customers. We appreciate your loyal support and look forward to serving you again.

April 10, 2026

The service guy I spoke with was friendly and helpful. Services provided are done in a timely manner, but they are very expensive, especially considering the cost of buying maintenance parts are relativel More

by ashley.tabitha84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your feedback! We're glad to hear our service team was helpful and efficient. We understand the cost may seem high, but our experienced technicians and quality parts ensure top-notch results. We value your business and appreciate the opportunity to service your vehicle.

April 09, 2026

I always get treated very well at this dealership and they never try to upsell things to get me to do more than is necessary. More

by Chris Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Providing excellent customer service is our top priority, and we are always happy to help without pressuring for unnecessary upsells. We appreciate your trust in our dealership.

April 08, 2026

Service department is excellent, every time I go there. Lots of communication and it’s done with speed More

by Ericfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Providing excellent service and clear communication is our top priority. We'll continue to work hard to ensure your visits are efficient and speedy. Thanks for choosing us!

April 07, 2026

Appreciated all of the recommendations with no pressure. Work was completed in a timely manner. More

by lindabell784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We are glad we were able to provide recommendations without pressuring you and that the work was completed to your satisfaction and on time. Our goal is always to provide top-notch service.

April 07, 2026

Fantastic service team, friendly and informative service. Appreciate the updates as to what’s going on with my vehicle via email. More

by lascensionmoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for the kind words and feedback! Our service team takes pride in providing informative and friendly service. We're glad our updates helped keep you informed. We appreciate your business!

April 03, 2026

It was friendly service both with respect to the phone operators and the in-person staff. I also enjoy the detailed report they provide. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! We pride ourselves on providing excellent service and a detailed report for our customers. We're glad you had a positive experience with our team. Thank you for choosing our business!

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