Get ready for high pressure sales if you take your car to be serviced at Hyatt Infiniti! The service department used to be ok but now it's horrible as they will hassle you for service you don't want. When I dropped the car off, the service rep talked me into getting the 72,000 km "service" which is really a list of inspections which then give them a whole bunch of ideas on what to say you will need done. They then started phoning repeatedly to tell me all about the ridiculously priced service I needed. When I said no, the service rep gave some stupid comment like "hey it's your car but you'll be sorry". They tried to replace all my door locks under warranty as they weren't working properly. I changed the battery in my remote and presto...all was working fine again. I wish there was another option for Infiniti here in Calgary.