Hyatt INFINITI

I just took my new Infiniti for its first service. Super friendly and knowledgeable staff. Super friendly and knowledgeable staff. More

I’ve been a customer at Hyatt Infiniti for over 10 years, and Steve in the Service Department has always provided excellent service. He’s very knowledgeable, professional, and incredibly kind. It’s always a and Steve in the Service Department has always provided excellent service. He’s very knowledgeable, professional, and incredibly kind. It’s always a great experience knowing Steve is there — he truly makes a difference and is one of the reasons I keep coming back. Thank you, Steve! More

Very nice dealership and a service department. Great people, very professional service and an excellent vehicles Great people, very professional service and an excellent vehicles More

I paid $200 for diagnostics and a further $36 for miscellaneous charges. They couldn’t diagnose the problem. I had to show them where the problem is. In my opinion, I should not be paying any diagno miscellaneous charges. They couldn’t diagnose the problem. I had to show them where the problem is. In my opinion, I should not be paying any diagnostic fees. They were able to diagnose one car door lock problem, but I have no confidence in it because they could not do the other one on their own plus when I showed them they still kind of shrugged it off. Very poor service. I’ve been dealing with this dealership for a long time probably 15 years. They’ve been going in the wrong direction with respect to service quality that hit a new low with me today. More

Great customer service. Robert explained in detail what they found that required service and why and kept informed about progress Robert explained in detail what they found that required service and why and kept informed about progress More

Great service from Ryan! Took the time to explain and prioritize all the things needed to be done. Took the time to explain and prioritize all the things needed to be done. More

Great service, I took my Nissan to have a part painted, it looks very nice. and the customer services great. Thank you very much it looks very nice. and the customer services great. Thank you very much More

Great customer experience. They care about retaining their customers and go above and beyond to make the buying process as smooth as possible. They care about retaining their customers and go above and beyond to make the buying process as smooth as possible. More

CJ was my sales advisor. He was kind, helpful and transparent with the process of purchasing a used vehicle and trading in my old vehicle. I felt very confident throughout th He was kind, helpful and transparent with the process of purchasing a used vehicle and trading in my old vehicle. I felt very confident throughout the process and very happy with outcome. More

This was my first visit to the service department with my vehicle, purchased my 1st Infiniti earlier this year, and I will say it was a very pleasant experience. They were very professional and explained all vehicle, purchased my 1st Infiniti earlier this year, and I will say it was a very pleasant experience. They were very professional and explained all the steps taken and I left feeling very informed More