Hyatt INFINITI

Shopping for a family SUV is a difficult task given the amount of available and competitive selections. With the help of Freedom Burles at Hyatt Infiniti in Calgary, Alberta he made it a fun filled experie amount of available and competitive selections. With the help of Freedom Burles at Hyatt Infiniti in Calgary, Alberta he made it a fun filled experience. Freedom’s people skills were exceptional. He was very knowledgeable and took the time to find out what our needs and wants were. His objective was not just to sell us any SUV but rather to help us to acquire a SUV suited for our needs. On our initial trip we were sold on the first SUV he showed us. Freedom displayed excellent customer service and professionalism to us while shopping for a SUV. His friendly and approachable attitude was displayed not only at the dealership, but also answering our text messages, emails and phone calls. Our second trip to Hyatt Infiniti, we test drove the 2022 QX80 Proactive with the family. Freedom was helpful and playful with our kids. He had answers for our questions and made certain to get answers for ones he was uncertain of. Freedom made the process of buying a SUV very simple. He communicated all the important and essential details to us. Time was never an issue as we lived in BC, he respected our time and we never felt rushed to make a decision. He was there to help us in every step of the buying process. How can we forget Cassandra Stoianov, the Finance Manager, so friendly and detailed oriented. Cassandra guided us through the finance process with poise. Andy Hayter, the General Manager blessed us with his friendly presence many times during the process and ensured we were being looked after while supporting his Hyatt Infiniti team. Last but not least Raman (Ray) Srivastava, the Service Manager/Brand Ambassador who was courteous and welcoming. He made sure we understood our Vehicle by giving us a detailed orientation to enhance our driving experience. The vechicle was handed over to us in exceptional condition and in Style, YES IN STYLE - WE LOVE THE BIG RED BOW! The entire team at Hyatt Infiniti exceeded our expectations and made our buying experience hassle free. Thank you for your services, we Love our New 2022 Infiniti QX80 Proactive 8 Seater. If you are looking for an Infiniti look no further, Hyatt Infiniti, Calagary gotcha! Remember to ask for FREEDOM BURLES, he’s SUPER DOPE! The Wright’s More

The service was really good. I was helped without to much pressure and we got to the bottom line quickly. I felt well informed on my purchase! I was helped without to much pressure and we got to the bottom line quickly. I felt well informed on my purchase! More

Hyatt Infiniti was awesome to deal with. We just purchased our a 4th Infiniti from this dealer. Enquired on a used (NEW) Q50S on-line - we are not ones to buy used (bad experience in past) but the purchased our a 4th Infiniti from this dealer. Enquired on a used (NEW) Q50S on-line - we are not ones to buy used (bad experience in past) but the ad was interesting. Connected via email with Sales Consultant Chris Clarke and was surprised with the no bull and hidden costs on the vehicle. It was as advertised and a turned out to be a great purchase experience. Thanks to all Hyatt Staff that helped with the sale. More

I would Highly recommend. Great service, knowledgeable staff, fantastic products. Took the time to set everything up for me and make sure I had a good understanding of the features staff, fantastic products. Took the time to set everything up for me and make sure I had a good understanding of the features More

They went out of their way to ensure I was able to get my car on my terms. Would absolutely use this dealer again car on my terms. Would absolutely use this dealer again More

Steve started my loaner vehicle Nice because it was minus 35 outside burrr thank you 35 outside burrr thank you More

The dealership is great to deal with from the sales staff all the way to the service department all the way to the service department More

I obtained a mechanics report from your facility of my 2004 PT Cruiser recently purchased and in the report it had N/A for brake drums. The car does have drums. A few other items were also missed by the m 2004 PT Cruiser recently purchased and in the report it had N/A for brake drums. The car does have drums. A few other items were also missed by the mechanic who conducted the inspection that were evident. There are a lot of people that trust and rely on a certified trades person. I believe your mechanic may be a liability to your company. More

Superior dealership in terms of expertise, sales experience and pickup experience. Never has a dealer spent this much time explaining features. experience and pickup experience. Never has a dealer spent this much time explaining features. More

Bought my last three cars there, and have been a satisfied customer for twenty years. Bought my first car in the old building. satisfied customer for twenty years. Bought my first car in the old building. More