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Hyatt INFINITI

Calgary, AB

Overview
Reviews
4.7
741 Reviews
Call Dealership (888) 531-3751
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46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 741 reviews

April 10, 2026

The service guy I spoke with was friendly and helpful. Services provided are done in a timely manner, but they are very expensive, especially considering the cost of buying maintenance parts are relativel More

by ashley.tabitha84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your feedback! We're glad to hear our service team was helpful and efficient. We understand the cost may seem high, but our experienced technicians and quality parts ensure top-notch results. We value your business and appreciate the opportunity to service your vehicle.

April 09, 2026

I always get treated very well at this dealership and they never try to upsell things to get me to do more than is necessary. More

by Chris Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Providing excellent customer service is our top priority, and we are always happy to help without pressuring for unnecessary upsells. We appreciate your trust in our dealership.

April 08, 2026

Service department is excellent, every time I go there. Lots of communication and it’s done with speed More

by Ericfrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Providing excellent service and clear communication is our top priority. We'll continue to work hard to ensure your visits are efficient and speedy. Thanks for choosing us!

April 07, 2026

Appreciated all of the recommendations with no pressure. Work was completed in a timely manner. More

by lindabell784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind review! We are glad we were able to provide recommendations without pressuring you and that the work was completed to your satisfaction and on time. Our goal is always to provide top-notch service.

April 07, 2026

Fantastic service team, friendly and informative service. Appreciate the updates as to what’s going on with my vehicle via email. More

by lascensionmoser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for the kind words and feedback! Our service team takes pride in providing informative and friendly service. We're glad our updates helped keep you informed. We appreciate your business!

April 03, 2026

It was friendly service both with respect to the phone operators and the in-person staff. I also enjoy the detailed report they provide. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! We pride ourselves on providing excellent service and a detailed report for our customers. We're glad you had a positive experience with our team. Thank you for choosing our business!

April 02, 2026

Always a great pleasure dealing with all of the staff. Very professional and friendly. Looking forward to my next visit More

by Jack.zajacz.81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Obront
Report | Print
Apr 16, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! Our team takes pride in providing top-notch service to our valued customers like you. We can't wait to welcome you back on your next visit!

April 02, 2026

I have a brand new Qx60 3 months old brought it in for my oil change. Was told it needs brake fluid/flush, all new wiper blades a new windshield, an air filter, and a new cabin filter total $2271.46. Then I More

by Cdstanbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy not listed
Report | Print
March 31, 2026

Hyatt has always handled all our needs excellently and turnaround is timely. Always courteous and professional. More

by kdmuir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Report | Print
Apr 01, 2026 -

Hyatt INFINITI responded

Thank you for your review! We are delighted to hear that you have always received excellent service from us. Our team takes pride in providing timely and professional service, and we are grateful to have your business. We hope to continue meeting your needs in the future.

March 31, 2026

If you want professional and timely service, then Hyatt Infiniti is a great dealership. CJ Mackenzie, sales associate, was fantastic at understanding my needs and helping me purchase my SUV. When it came t More

by cprevatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Mackenzie and Robert Obront
Report | Print
Apr 01, 2026 -

Hyatt INFINITI responded

Thank you for your glowing review, we are thrilled to hear your positive experience at Hyatt Infiniti. Our team takes pride in providing professional and timely service to all our customers. We will be sure to pass along your kind words to CJ and Robert. We look forward to assisting you in the future!

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