Hyatt INFINITI

The service guy I spoke with was friendly and helpful. Services provided are done in a timely manner, but they are very expensive, especially considering the cost of buying maintenance parts are relativel Services provided are done in a timely manner, but they are very expensive, especially considering the cost of buying maintenance parts are relatively cheap even from Infiniti. Obviously this shop charges a lot of money for labour. More

I always get treated very well at this dealership and they never try to upsell things to get me to do more than is necessary. they never try to upsell things to get me to do more than is necessary. More

Service department is excellent, every time I go there. Lots of communication and it’s done with speed Lots of communication and it’s done with speed More

Appreciated all of the recommendations with no pressure. Work was completed in a timely manner. Work was completed in a timely manner. More

Fantastic service team, friendly and informative service. Appreciate the updates as to what’s going on with my vehicle via email. Appreciate the updates as to what’s going on with my vehicle via email. More

It was friendly service both with respect to the phone operators and the in-person staff. I also enjoy the detailed report they provide. operators and the in-person staff. I also enjoy the detailed report they provide. More

Always a great pleasure dealing with all of the staff. Very professional and friendly. Looking forward to my next visit Very professional and friendly. Looking forward to my next visit More

I have a brand new Qx60 3 months old brought it in for my oil change. Was told it needs brake fluid/flush, all new wiper blades a new windshield, an air filter, and a new cabin filter total $2271.46. Then I oil change. Was told it needs brake fluid/flush, all new wiper blades a new windshield, an air filter, and a new cabin filter total $2271.46. Then I was told I did not have any oil changes that were covered, when I have 8. Wow this is the second vehicle I have bought at Infinity in 6 months. Total $170000.00 in vehicles this is the last time. Any place that try’s to pull the wool over some eyes not worth my money!!!! Watch out they try and scam people!!! More