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Hyatt INFINITI
Calgary, AB
661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 661 reviews
December 18, 2025
They were very efficient in getting me in and out and found the problem. I thought that it would be a lot more than a dead battery but they said they ran all the diagnostics so I will go with that. There found the problem. I thought that it would be a lot more than a dead battery but they said they ran all the diagnostics so I will go with that. There was a minimal charge so Thank You! More
by alanmens
Employees Worked With
Robert in Service was excellent and kept me abreast of what they were doing to my vehicle.
December 18, 2025
I went there for checking the battery, but I didn’t get clear notice in advance to pay the checking fee even I signed to agree with that. If I knew that, I wouldn’t to check that since I had recharged it t clear notice in advance to pay the checking fee even I signed to agree with that. If I knew that, I wouldn’t to check that since I had recharged it twice at north Infiniti at before. So I paid $100 more to get a bad result of battery replacement. More
by D
Employees Worked With
Robert
December 12, 2025
Great place! Great people! Has been a customer since 2003, never had any regrets. Steve Sandul is the best advisor to work with, thank you for your help! Great people! Has been a customer since 2003, never had any regrets. Steve Sandul is the best advisor to work with, thank you for your help! More
by Andrew
Employees Worked With
Steve Sandul
December 03, 2025
So I dropped off my Q50S car yesterday morning and everything seemed fine until I picked it up in the evening, during the snow, from the sale centre. That's when I noticed the flat tire sign on the da everything seemed fine until I picked it up in the evening, during the snow, from the sale centre. That's when I noticed the flat tire sign on the dashboard. The sale team was pretty clumped, didn't even know what to do 🤷♂️. I checked the tires visually, seemed okay, so I drove to my destination. I called today and made my complaint, and the service advisor told me to bring it back to clear the sign 🙄. Problem is, ain't got time for that! I'll just take it to a regular repair shop and get it done. Super frustrated, to be honest. More
by Tari70
Employees Worked With
Steve Sandul
December 02, 2025
I brought my vehicle in for the recall, and they replaced the fuel level sensor. After that, the Check Engine light came on with a code related to that same sensor, and the fuel gauge is showing incorrect re the fuel level sensor. After that, the Check Engine light came on with a code related to that same sensor, and the fuel gauge is showing incorrect readings. No one wants to fix their mistake, and I am very disappointed. More
by Ihor rozenberh
Employees Worked With
Robert
November 29, 2025
The service department has been looking after my Infiniti for over 15 years. The advisors are great communicators and help plan out essential versus optional work items. Rob is my current advisor, thank yo for over 15 years. The advisors are great communicators and help plan out essential versus optional work items. Rob is my current advisor, thank you Rob. More
by hcburns
Employees Worked With
Robert Obront, Steve Sandul
