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Hyatt INFINITI

Calgary, AB

4.7
678 Reviews

46 Heritage Meadows Rd

Calgary, AB

T2H 3C1

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Showing 678 reviews

February 25, 2026

I went there, mr Jessie is the worse salesman, I have come across doesn't even know whats he doing. Will call you 5 times a day when you visit the dealership, he is super rude and doesn't even know the p More

by Gurusingh1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessie
Feb 25, 2026 -

Hyatt INFINITI responded

Dear Gurpreet, thank you for sharing your feedback. However, it appears there may be a mix-up. We do not have a team member named Jessie at this location, and it sounds like you may have had this experience at a different Infiniti dealership. We take our reputation seriously and would love for you to visit us here at Hyatt Infiniti so we can show you the high standard of service we provide. In the meantime, would you mind double-checking the location and moving this review to the correct business profile, so the right team can address your concerns?

February 24, 2026

Highly skilled, professional, and excellent in customer service. it works very well and nothing to complain. More

by Breno Camargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart Reid, Steve Sandul
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for your kind words! It's our pleasure to provide high-quality service and products to our customers. We appreciate your support and look forward to serving you in the future.

February 22, 2026

This place has poor customer service. Also they rip off, they over charged for the service. Not sure if the owner knows all about this. But i would recommend everyone to go to different p More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sandul
February 22, 2026

Steven did a terrific job explaining the costs and clarifying expectations. He also is helping with getting all the functionality of the car working better which will support me sticking with Infinit More

by jasonkeeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to leave such a kind review! We are thrilled to hear that Steven provided excellent service, clarified expectations, and is helping improve the functionality of your car. We truly appreciate your loyalty and look forward to continuing to support you long term.

February 20, 2026

Friendly, prompt and efficient drop off and pickup. Work was completed quickly and to my satisfaction. More

by taylorbray6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for sharing your experience! We strive to provide top-notch service and we are delighted to hear that we met your expectations!

February 19, 2026

Great location, nice facility. Didn’t have a great experience with employee but the system is nice and efficient. More

by rcfitzge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know their name.
February 18, 2026

Hyatt INFINITI provided excellent service during my recent visit. The team was professional, efficient, and kept me well informed. My vehicle was ready sooner than expected, and everything was explaine More

by JD
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our team provided excellent service during your recent visit. We apologize for any wait time. Our team is working diligently to confirm availability and logistics as quickly as possible. We appreciate your patience and understanding. Thank you for choosing us!

February 18, 2026

I recently took my vehicle to Hyatt Infiniti for an oil change and was really impressed by how fast and efficient the entire experience was. From the moment I arrived, the staff was friendly, professional More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Power and Robert Obront
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for choosing Hyatt Infiniti for your oil change, Rose! We're so glad our team was able to exceed your expectations with our fast and efficient service. It's our pleasure to provide top-notch customer service and go the extra mile for our clients. We look forward to seeing you again in the future!

February 18, 2026

Second Car purchase from Hyatt Infinity over the past 2 years. Courtney, CJ and Joao are 1st class all the way and go out of their way to help you. No lowballing on trade ins either. CJ remembered a conv More

by j.forte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joao Freire, CJ McKenzie and Courtney Fairhall
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for your continued loyalty and trust in Hyatt Infinity, we truly appreciate your positive feedback! Our team strives to provide top-notch service, and it's a pleasure to know that we have exceeded your expectations. We're happy to have helped you find your dream car and look forward to serving you again in the future.

February 18, 2026

Good service with strong communication on recommended actions while not pressuring to add more than I requested. More

by schoey1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sandul
Feb 25, 2026 -

Hyatt INFINITI responded

Thank you for the great review! We're thrilled that you appreciated our strong communication and non-pressuring approach. We always strive to provide our customers with excellent service.

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