Humberview Volkswagen

Fast and professional Friendly service and work completed on time, as promised. Also, I was pleasantly surprised to find my floor mats had been cleaned. Thank you guys. Friendly service and work completed on time, as promised. Also, I was pleasantly surprised to find my floor mats had been cleaned. Thank you guys. More

Sway Bar Basics Clunking noise on left turns required 4 bushings = $750! It didn’t fix the noise and now alignment off. Made a second visit. Diagnosis was a sway bar Clunking noise on left turns required 4 bushings = $750! It didn’t fix the noise and now alignment off. Made a second visit. Diagnosis was a sway bar bolt and realignment of the $149 alignment that was supposed be done before. Estimate for single sway bar replacement =$749! Refused the service and drove away with a NEW and INCREDIBLY LOUD squeaking sound in front end. Amateur night? Or deliberate rip off? More

Clear communication and good service Serviced my VW here, have always received excellent advice and quality of service. Would and have recommended to others, particularly Joseph in the s Serviced my VW here, have always received excellent advice and quality of service. Would and have recommended to others, particularly Joseph in the sales department. More

Terrible Service Bought a replacement key for my Passat it needed to be programmed by service. Took over a week to get an appointment. Left the car at 10 as scheduled Bought a replacement key for my Passat it needed to be programmed by service. Took over a week to get an appointment. Left the car at 10 as scheduled was told it would be ready by 2 and they would call @ 1. Never got a call. Called them advisor was on lunch no one could help. Went in at 2 was told the car had not even been looked at won't be ready till 4. No appogly no explaination. My ride had left didn't want to wait another 2 hours for a simple service job. Asked for the service manager John. He told me I shouldn't have came in the time given is and estimate and I have to wait in line or go elsewhere for service. So I took my car and left 5 hours later, no service. I am a big fan of the VW product and am so disappointed that VW would treat a good return customer like that. More

Starting Issue When starting the car it was making a noise that did not sound right. It was inconsistent unfortunately, so having VW identify it was challenging. Th When starting the car it was making a noise that did not sound right. It was inconsistent unfortunately, so having VW identify it was challenging. They were persistent however and it was investigated over two days with no specific findings. They also did research into the situation to see if anyone else could explain the noise I was hearing and were able to provide a reasonable explanation as to what was happening. I appreciated that they listened to me and took my observations seriously. David Williamson was the service manager I dealt with. He was excellent and always has been any time I've been in to Humberview. More

Great as always Terrific service by Frank. We took 2 cars in on a very busy Friday before Easter weekend and had a great experience. I highly recommend Humberview VW. Terrific service by Frank. We took 2 cars in on a very busy Friday before Easter weekend and had a great experience. I highly recommend Humberview VW. More

Great customer service Always good service. Everyone there competent and friendly, especially Frank. Have been taking my vehicles there for a number of years and have gone a Always good service. Everyone there competent and friendly, especially Frank. Have been taking my vehicles there for a number of years and have gone away satisfied each time. More

15000 service Efficient sand honest service. Great car wash did not try to sell me unnecessary alignment. Just wish I could have booked a earlier date. They took Efficient sand honest service. Great car wash did not try to sell me unnecessary alignment. Just wish I could have booked a earlier date. They took me in early and I was able to beat the rush hour. More

Awesome I have to say your dealership and the people who work in the building from the secretary staff to the service and all else never cease to amaze me. Me I have to say your dealership and the people who work in the building from the secretary staff to the service and all else never cease to amaze me. Me car is expertly repaired every time and the people who work there are so friendly and courteous it is a pleasure every time I come there I am amazed st the service I receive. You rate a 10 on quality and service More

Great service. Always the best customer service here. Frank was amazing and was able to help me with all my questions and concerns. Was able to get my car back up an Always the best customer service here. Frank was amazing and was able to help me with all my questions and concerns. Was able to get my car back up and running in no time. More