I initially contacted Bassil via email and he was always quick to respond, and transparent when it came to the prices offered. When my family and I got into the dealership , we received a warm greeting and felt that we were in the hands of a professional . In terms of organization, he did a fantastic job by preparing all the necessary documents and having a car we could test out once we arrived . As well , Bassil was there every step of the way and ensured that we were happy with our purchase (which we are ! ).