Hull Nissan

Terrible service. brought my Nissan in, once they "fixed it" died the next time I drove it. brought it in again and they gave me a ridiculous price just to do diagnost brought my Nissan in, once they "fixed it" died the next time I drove it. brought it in again and they gave me a ridiculous price just to do diagnostics. So got it towed to a different garage but Hull Nissan still charged me almost $500 for diagnostics. Was also told different things from the man on the phone and the man at the counter. Very crooked. More

Stay away, absolutely horrible service, I’ve seen bad service but never to level of Hull Nissan, Shady people that won’t give a straight answer about all the extra charges, rude and unhelpful, and down service but never to level of Hull Nissan, Shady people that won’t give a straight answer about all the extra charges, rude and unhelpful, and down right unprofessional. More

There is bad service, and then there is Hull Nissan bad service. On September 12, we brought our Nissan Pathfinder to Hull Nissan due to insufficient airflow from the vents. The service advisor told us we service. On September 12, we brought our Nissan Pathfinder to Hull Nissan due to insufficient airflow from the vents. The service advisor told us we needed to replace a specific part and instructed us to source it ourselves so they could install it. We did so, returned with the part, and paid for both the part and the installation labor. This did not fix the problem. We called the dealership again and were told the part was wrong and that the advisor should never have asked us to source it ourselves. We were also informed that the original advisor had been fired. At this point, Service Director Martin became involved. He asked us to bring the car back the following week for a new diagnostic, which we did. After that diagnostic, we were assured Nissan would order the correct part and install it the very next week. We returned the following week as instructed. At the end of the day, we were told the dealership had ordered the wrong part again, so no work was performed. Martin then asked us to bring the car back this week. We had an appointment Wednesday morning, but still nothing has been fixed and the situation continues. Reaching Hull Nissan has become nearly impossible—they consistently ignore our calls. We are exhausted from bringing the car in every week for the same unresolved issue. We have paid for diagnostics, the incorrect part, and labour—yet our Pathfinder is still not fixed. It has now been over two months of repeated appointments for the same problem. We just want our vehicle repaired properly. More

Merci Marco pour l'excellent service et aide avec l'achat de mon deuxième nissan sentra. de mon deuxième nissan sentra. More

Terrible service and car. My 2024 Nissan Rogue, which has less than 4,000 km, will not start. All they can say is that these things happen with new technology, they seem quite My 2024 Nissan Rogue, which has less than 4,000 km, will not start. All they can say is that these things happen with new technology, they seem quite used to it. I was told to call their service to have it towed to the dealership where they will look at it. No courtesy cars available, I was told. They don't seem to care or really want to help find a solution that would be accommodating to me, their customer. Strangely enough, the issue resolved itself after I called. More

Merci Marco et Mathieu pour votre excellent service et aide avec l'achat de mon premier Nissan, ma premiere experience avec vous etais superb! aide avec l'achat de mon premier Nissan, ma premiere experience avec vous etais superb! More

They are very interested until they sell the car, but then they do not care if there is any problem. Even though I sent e-mails many times about the problem with the car I bought from them, they kept me then they do not care if there is any problem. Even though I sent e-mails many times about the problem with the car I bought from them, they kept me busy for 1.5 months. They later stated that they would not solve the problem. I do not recommend it. More

My past experience of service is too bad and costly charge as your covering their operations overhead. Not coming back anymore because of parts warranty claim and car problem details is hidden for them charge as your covering their operations overhead. Not coming back anymore because of parts warranty claim and car problem details is hidden for them to charge more things to repair. More

Merci Marco et toute l'équipe pour l'accueil et le bon service. Je suis satisfaite ! service. Je suis satisfaite ! More

Super service, efficace et personnalisé. Empreint de respect. Je recommande fortement ce concessionnaire. Merci spécial à Yannick Rossignol, notre conseiller aux ventes qui a su bien répon Empreint de respect. Je recommande fortement ce concessionnaire. Merci spécial à Yannick Rossignol, notre conseiller aux ventes qui a su bien répondre à nos besoins et nos questions. Merci aussi à Billy Marcotte pour son professionnalisme, son humanisme et son efficacité. More