Holiday Ford Lincoln

The only dealership I know of where the owner outright refuses to meet with any customers despite multiple requests. Other Ford dealerships in our area are very happy to meet with customers. But not Holid refuses to meet with any customers despite multiple requests. Other Ford dealerships in our area are very happy to meet with customers. But not Holiday Ford in Peterborough. More

BUYER BEWARE Well they pulled a fast one on me before I was even able to buy a used truck, had a deal and an appointment for a sat morning at 9 am. Got a call at 5 pm Friday from Sales person Kerra saying was even able to buy a used truck, had a deal and an appointment for a sat morning at 9 am. Got a call at 5 pm Friday from Sales person Kerra saying someone else is coming in Sat for the truck with an appointment before opening! They must have gotten a better price from the other buyer! Very dishonourable…..I’d have given them a one start if I could have….They are not trustworthy!! More

Have a problem with the wheel lug nuts on my Lincoln being over tightened. Cannot budge them with a 2 foot lug wrench. Talked to the service manager a Colon McClarran, and asked him what the torque was being over tightened. Cannot budge them with a 2 foot lug wrench. Talked to the service manager a Colon McClarran, and asked him what the torque was on their impact guns and he could not tell me. Of course if the impact wrench over tightens the lug nuts then the torque wrench will click at 100 pounds but then try to take the lug nuts off with the torque wrench and check just how much they have over tightened them. Absolutely no way I can change a flat tire on the side of the road. Was told that the lug nuts had seized on in two years, but all twenty of them? I do not think so. I wanted the lug nuts loosened, and was told by Colon McClarren to take the car to another shop and not bother to bring it back to Holiday ford again. Also had an airconditioning problem prior to this which I was told it was fixed but a before leaving the lot , checked it out and back into service for another day for them to fix the problem correctly. Just another problem with Colon McClarren the service manager. More

Bought an F150 July 4th. Great buying experience. Sales staff Carter Shields great to work with. Had air conditioning issues starting July 6th. The sales people Carter Shi Great buying experience. Sales staff Carter Shields great to work with. Had air conditioning issues starting July 6th. The sales people Carter Shields and Sales Manager Dean tried to be helpful but have taken the vehicle in twice now for service and have had no success. Never popped the hood, just looked for error codes. Giving them a third try in a month to make it right. Will update with further. Sales and service 2 different things Rating is based on service received after buying the vehicle More

Poor experience. Brought my Ford in for a recall repair. Service technician broke a $250 part and claimed it had been broken before and glued. No evidence of glue r Brought my Ford in for a recall repair. Service technician broke a $250 part and claimed it had been broken before and glued. No evidence of glue residue. Service manager was not helpful to remedy problem. More

Excellent customer experience from start to finish. Professional, knowledgeable, friendly team dedicated to listening to what we wanted and communicated with us each step of the way.. Respected our bud Professional, knowledgeable, friendly team dedicated to listening to what we wanted and communicated with us each step of the way.. Respected our budget and went over and beyond to ensure we were completely satisfied with our decision. Attention to detail very apparent as was the pride that was demonstrated in representing Lincoln vehicles and the brand. Quality product, quality service ,and great quality for the money. Any salesperson could have put us in a car, this team put us in a Lincoln. Experienced the personal care Lincoln is known for-all the while staying within COVID protocols. That in itself a remarkable achievement. More

They were very pleasant to work with and also very knowledgeable. They were also very patient with us during the decision to purchase. knowledgeable. They were also very patient with us during the decision to purchase. More

I cannot say enough about Aurriel, she went above and beyond to help me with my purchase. She was very professional and I greatly appreciate my experience with Aurriel Thank you beyond to help me with my purchase. She was very professional and I greatly appreciate my experience with Aurriel Thank you More

The sales staff were friendly and approachable. The financing department were very helpful and accommodating. Overall a good experience and I would recommend the dealership to others looking to purchas financing department were very helpful and accommodating. Overall a good experience and I would recommend the dealership to others looking to purchase or lease a new vehicle. More

We were looking for a vehicle capable of towing at least 5000lbs and had decided that the Explorer fit the requirement. I left an enquiry on the Holiday Ford website and Josh called back. We set up an appoi 5000lbs and had decided that the Explorer fit the requirement. I left an enquiry on the Holiday Ford website and Josh called back. We set up an appointment to view and test drive and were very impressed with the vehicle. Josh and Auriel were both friendly and knowledgeable making a usually stressful process quite comfortable. We are very pleased. More