Holiday Ford Lincoln

I don’t live in the area — I was 300 km away from home when my Ford Transit 250 broke down. After stopping by another garage that couldn’t figure out the issue, I went straight to this shop without an ap when my Ford Transit 250 broke down. After stopping by another garage that couldn’t figure out the issue, I went straight to this shop without an appointment — and I’m so glad I did. The staff were incredibly helpful, kind, and professional from the moment I arrived. Stephen, the Assistant Service Manager, was the one I spoke with — he was amazing throughout the whole process. I didn’t get the name of the mechanic, but they did a great job diagnosing and fixing the issue quickly and efficiently. I was back on the road within just a few hours. Honestly, 5 stars don’t feel like enough for this experience. They truly went above and beyond. Highly recommended! Thank you, Stephen and team, for the outstanding service! More

Call to enquire about a $80 vehicle and the possibility of buying one that's already in the province. Zack told me I would need to put down a deposit before they would start looking. Phoned another deale of buying one that's already in the province. Zack told me I would need to put down a deposit before they would start looking. Phoned another dealership and they were happy to help without a deposit. Won't be buying from them or doing maintenance. More

Excellent Experience! I would highly recommend anyone and everyone to deal with Adam at Holiday Ford Lincoln. I would highly recommend anyone and everyone to deal with Adam at Holiday Ford Lincoln. More

Colin Maclaren is the most handsome Service Manager I have have ever seen. Great service to boot! have have ever seen. Great service to boot! More

The only dealership I know of where the owner outright refuses to meet with any customers despite multiple requests. Other Ford dealerships in our area are very happy to meet with customers. But not Holid refuses to meet with any customers despite multiple requests. Other Ford dealerships in our area are very happy to meet with customers. But not Holiday Ford in Peterborough. More

BUYER BEWARE Well they pulled a fast one on me before I was even able to buy a used truck, had a deal and an appointment for a sat morning at 9 am. Got a call at 5 pm Friday from Sales person Kerra saying was even able to buy a used truck, had a deal and an appointment for a sat morning at 9 am. Got a call at 5 pm Friday from Sales person Kerra saying someone else is coming in Sat for the truck with an appointment before opening! They must have gotten a better price from the other buyer! Very dishonourable…..I’d have given them a one start if I could have….They are not trustworthy!! More

Have a problem with the wheel lug nuts on my Lincoln being over tightened. Cannot budge them with a 2 foot lug wrench. Talked to the service manager a Colon McClarran, and asked him what the torque was being over tightened. Cannot budge them with a 2 foot lug wrench. Talked to the service manager a Colon McClarran, and asked him what the torque was on their impact guns and he could not tell me. Of course if the impact wrench over tightens the lug nuts then the torque wrench will click at 100 pounds but then try to take the lug nuts off with the torque wrench and check just how much they have over tightened them. Absolutely no way I can change a flat tire on the side of the road. Was told that the lug nuts had seized on in two years, but all twenty of them? I do not think so. I wanted the lug nuts loosened, and was told by Colon McClarren to take the car to another shop and not bother to bring it back to Holiday ford again. Also had an airconditioning problem prior to this which I was told it was fixed but a before leaving the lot , checked it out and back into service for another day for them to fix the problem correctly. Just another problem with Colon McClarren the service manager. More

Bought an F150 July 4th. Great buying experience. Sales staff Carter Shields great to work with. Had air conditioning issues starting July 6th. The sales people Carter Shi Great buying experience. Sales staff Carter Shields great to work with. Had air conditioning issues starting July 6th. The sales people Carter Shields and Sales Manager Dean tried to be helpful but have taken the vehicle in twice now for service and have had no success. Never popped the hood, just looked for error codes. Giving them a third try in a month to make it right. Will update with further. Sales and service 2 different things Rating is based on service received after buying the vehicle More

Poor experience. Brought my Ford in for a recall repair. Service technician broke a $250 part and claimed it had been broken before and glued. No evidence of glue r Brought my Ford in for a recall repair. Service technician broke a $250 part and claimed it had been broken before and glued. No evidence of glue residue. Service manager was not helpful to remedy problem. More

Excellent customer experience from start to finish. Professional, knowledgeable, friendly team dedicated to listening to what we wanted and communicated with us each step of the way.. Respected our bud Professional, knowledgeable, friendly team dedicated to listening to what we wanted and communicated with us each step of the way.. Respected our budget and went over and beyond to ensure we were completely satisfied with our decision. Attention to detail very apparent as was the pride that was demonstrated in representing Lincoln vehicles and the brand. Quality product, quality service ,and great quality for the money. Any salesperson could have put us in a car, this team put us in a Lincoln. Experienced the personal care Lincoln is known for-all the while staying within COVID protocols. That in itself a remarkable achievement. More