Heritage Honda

Amazing Customer Service…. Highly recommend heritage Honda for your automotive Service needs.. Two thumbs up!! Highly recommend heritage Honda for your automotive Service needs.. Two thumbs up!! More

Amazing service at heritage Honda! !! Staff is friendly and welcoming. Service staff is helpful, knowledgeable. They keep you informed and take away the stress of having your vehicle se !! Staff is friendly and welcoming. Service staff is helpful, knowledgeable. They keep you informed and take away the stress of having your vehicle serviced. Thank you heritage Honda!!! More

My experience here at Heritage Honda is awesome. Customer service is a great experience and assist us in any situation Customer service is a great experience and assist us in any situation More

I received great service and help from all the employees I had encountered at this dealership! I had encountered at this dealership! More

I have only good things to say about this dealership. Service advisors were very friendly and also took the time to answer any questions I had regarding my Honda Civic. Now I have a better understanding Service advisors were very friendly and also took the time to answer any questions I had regarding my Honda Civic. Now I have a better understanding about services, warranties and vehicle features. I asked for a I have recommended this place to family & friends. More

They do not honour honda warranties including seatbelts, in addition they messed up my cars skid plate and lied about it, forgot to service my car (all at different appointments). I dont know why I kept com in addition they messed up my cars skid plate and lied about it, forgot to service my car (all at different appointments). I dont know why I kept coming back, worst service department I've been to. More

These Guys do shady business; I purchased the tire and wheel warranty and decided to cancel it within the 30 days, the smart program cancelled on their end, but heritage Honda refused to return my $1196. wheel warranty and decided to cancel it within the 30 days, the smart program cancelled on their end, but heritage Honda refused to return my $1196. Mike Muir the general manager stated that it is part of the cost of the car. Please watch out for the finance manager Joel Murduck and Abeer Abusinna, they are shady as they come. I live in another province, so I don't know if a law suit would do any good. More

Terrible Terrible Service Department – had my daughter’s vehicle for over 2 weeks to fix a fuse, starter and pressure switch. Called over a dozen times, each time got sent to voice mail – left 4 messages t vehicle for over 2 weeks to fix a fuse, starter and pressure switch. Called over a dozen times, each time got sent to voice mail – left 4 messages the last one to the service manager, Sabrina, no response. Finally had to physically drive to the dealership and ask about my vehicle. And then they had the audacity to say they washed it for free and they hadn’t even done that. I reached out to the GM, Mike Muir, and after waiting for his response (he said he would follow up with me by Oct 3) it’s Oct 11 and still no follow up from him so I guess my business isn’t that important to this dealership. More

I brought my truck in for a recall, they brag about the free Uber transport to and from but when I call to get the ride and I am put on hold and hung up on, then conveniently my next 20 attempts go straigh free Uber transport to and from but when I call to get the ride and I am put on hold and hung up on, then conveniently my next 20 attempts go straight to voicemail. Needing my truck I call an Uber myself thinking they will undoubtedly refund me…wrong! So if ignoring my calls to save the company $18.00 was the goal, well played…I will never do business with them again More

They searched for a 2023 civic for me and found one and reserved it for me as soon as it was available. They called and told me about it immediately. They even saved it for me until I could pick it up. The reserved it for me as soon as it was available. They called and told me about it immediately. They even saved it for me until I could pick it up. They were so happy to discuss financial options with me multiple times, even though I kept changing how much my down payment would be. The car was so clean and perfectly ready for me. The buying process was efficient and I was very taken care of before and after the purchase. They even go get your plate registered for you! Trevor, Matthias, and Abeer were excellent people to work with. Thank you guys! We love our car! More