Heninger Toyota

Pick-up my choice Need a reliable vehicle? Don't be fooled by the electronic features. Choose toyota and get it from Heninger and talk to Anne. When it comes to toyota, Need a reliable vehicle? Don't be fooled by the electronic features. Choose toyota and get it from Heninger and talk to Anne. When it comes to toyota, reliability comes with its structure proven technology. More

Scheduled Service Last Tuesday I went on my 40 K service for my 4Runner. Excellent attention, quick and friendly Excellent Service!!! Despite the fact I came late, t Last Tuesday I went on my 40 K service for my 4Runner. Excellent attention, quick and friendly Excellent Service!!! Despite the fact I came late, they redirected me to an express service line.. It took no more than one hour.. More

Very poor, unprofessional and careless Very unpleasant service experience... It took them forever to find out what was wrong with my car, and when I finally got it back, it had different p Very unpleasant service experience... It took them forever to find out what was wrong with my car, and when I finally got it back, it had different problems.. The Service rep kept ignoring my calls even though the front desk confirmed that he was at his desk available to talk! Very annoying experience.. I wouldn't recommend them to anyone. More

Outright dangerous! Beware! Ever since Heninger moved into the new service shop there is absolutely no supervision which results in the shop returning your vehicle to yo Beware! Ever since Heninger moved into the new service shop there is absolutely no supervision which results in the shop returning your vehicle to you in an unsafe condition. My vehicle was returned to me after being in the shop at Heninger when I discovered that there was uncompleted work that could have resulted in a fuel tank leak and fire. There was absolutley no indication from Heninger that there was a safety issue with my vehicle. AMVIC and Alberta Transportation have been contacted regarding these concerns at Heninger. More

Trade Go somewhere else. I do not have any objection to sale person I was dealing with; only to manager. I have spent few hours for the task which can be Go somewhere else. I do not have any objection to sale person I was dealing with; only to manager. I have spent few hours for the task which can be done by manager within few minutes (estimating my trade in) and Truck manager came with a joke result (It was fool April day). Sales person was friendly. More

Drew is a professional in every way. I leased a new car today. A stressful, intimidating purchase. Drew was the first person to greet me when I walked in the door. He put me at ease ve I leased a new car today. A stressful, intimidating purchase. Drew was the first person to greet me when I walked in the door. He put me at ease very quickly with his friendly, knowledgeable and professional approach. He knows his product, wants to know what your needs are so he can put the two together. I had a great experience today because of Drew and the team at Heninger Toyota. I would not hesitate to recommend the dealership and especially Drew. More

First time buying from a dealer - pleasantly surprised I find many reviews on this website so amazing that I generally don't believe them. I have to say though, after owning more than a dozen cars in my li I find many reviews on this website so amazing that I generally don't believe them. I have to say though, after owning more than a dozen cars in my lifetime, I for the first time ever found myself negotiating with a sales advisor and actually buying a used vehicle. That's because first of all I am very familiar with Heninger, getting my vehicles serviced here over the years, and because I was in the market again for another Toyota, my favourite manufacturer. Eric Ngo let me test drive the vehicle I was interested in with out being in a rush or being pushy. I really liked it so made an offer, which he took to his manager and came back with a counter offer. A couple more back and forths (all by text, by the way, so it didn't take up much of my time) and we agreed on a price. When I went in to sign the paperwork, everything was exactly as discussed. Diane helped with the documents, very friendly. Eric drove me to the licensing office so I could get it registered. The vehicle was spotless when it was ready, it all seemed so easy that I will likely buy from them again if they have what I'm looking for then. I not only got a good price (bought early in January) but it was all no hassle. In the last, when I bought privately, I always ended up with a good vehicle but - I've had to make cheques payable to a bank or manufacturer's financing, I found a cigarette burn on one of the seats after buying it and removing the seat covers, there was often something 'extra' to deal with. My advice - do your research on what you want to buy, test drive one, make a reasonable offer, then you should be fine, it should be stress free, mire or less. I didn't have the complexity of using a trade-in or getting financing though. Thanks Eric for being a nice person to deal with. More

Professional Lots of reviews are very suspicious. they go on about how amazing so and so is and say "I recommend all my friends here,blah, blah, blah". That's not Lots of reviews are very suspicious. they go on about how amazing so and so is and say "I recommend all my friends here,blah, blah, blah". That's not me. Been getting my Toyotas serviced at Heninger's for 10 plus years. Service is professional. They have their 'dealer recommended' servicing which is much more comprehensive than the manufacturer's. They say it's because of Canadian winters and that manufacturers try to show as minimum as possible a maintenance schedule so they compare favourably on cost of ownership. Maybe that's true, maybe not. Wish I knew. More

Above and Beyond Customer Service! Adam, a (my) customer service advisor, goes above and beyond with delivering exceptional customer service absolutely every time I contact him - by tel Adam, a (my) customer service advisor, goes above and beyond with delivering exceptional customer service absolutely every time I contact him - by telephone or in person. He takes the extra steps to ensure I have a good experience and to ensure I am more than completely satisfied with the care of my vehicle and minimizing the cost to me at the same time. So much so that when he started working at Heninger, I followed him with my business to Heninger as well! The other staff are friendly and accommodating. My car and my wallet are in excellent caring hands!! More

Great sales team!!! Thank you to Peter Cochrane , Jordan and Diane for the great experience buying my Matrix!!! They made it easy and fun!!! You guys rock. I love my car Thank you to Peter Cochrane , Jordan and Diane for the great experience buying my Matrix!!! They made it easy and fun!!! You guys rock. I love my car!! More