Heffner Toyota

Great experience very professional and knowledgeable Very professional and knowledgeable acc om modating friendly personable not pushy was able to a nswer all our questions organized polite good expl Very professional and knowledgeable acc om modating friendly personable not pushy was able to a nswer all our questions organized polite good explanations good with our whole family More

buying new Since our last experience with Guelph Toyota and review of them ,we visited Heffner Toyota and ended up buying a Toyota sports Tacoma with the help of Since our last experience with Guelph Toyota and review of them ,we visited Heffner Toyota and ended up buying a Toyota sports Tacoma with the help of Jim holyome More

Wonderful and friendly service My experience at Heffner was stress free and wonderful. The sales person and financial manager were both top notch and made me feel like I was import My experience at Heffner was stress free and wonderful. The sales person and financial manager were both top notch and made me feel like I was important to them. They both went above and beyond to help get me into a vehicle when my credit rating was not so good. Bravo to them both and to Heffner. More

Good experience We visited Heffner Toyota to price new cars and ended up leasing a 2017 Toyota. Jim Holyome helped us by giving us all pertinent information, in a rel We visited Heffner Toyota to price new cars and ended up leasing a 2017 Toyota. Jim Holyome helped us by giving us all pertinent information, in a relaxed and pressure free environment. As we had not purchased a new car in many years, this was a very good experience. More

Relaxed Jim holyome listened to our requirements , showed us several models , and allowed us to chose with no pressure . He answered our questions , and point Jim holyome listened to our requirements , showed us several models , and allowed us to chose with no pressure . He answered our questions , and pointed out the pluses of each vehicle . More

Good Service My wife and I are very satisfied with Heffner Service. Do they make mistakes? Yes. Do they correct them ? YES. There have been wrinkles along the wa My wife and I are very satisfied with Heffner Service. Do they make mistakes? Yes. Do they correct them ? YES. There have been wrinkles along the way, but Rob McL. in serivce has demonstarted time and time again to my wife and I; excellent feedback and works dilligently to accomodate our service needs for our 2011 Toyota Venza. I would not return if they did not accomodate our needs. I have tried private mechanics, and other Toyota dealers, and so far Heffner Service wins the Public Relations contest. Again, not perfect, but they strive to make it right. My hat's off to Rob. I highly recommend them to my Family and Friends in the K-W area. More

Above and beyond ...... 10+ Jerry Smith did absolutely tremendous looking after almost every aspect of my 2017 Corolla purchase. I'm a 62 yr old female who has never purchased a Jerry Smith did absolutely tremendous looking after almost every aspect of my 2017 Corolla purchase. I'm a 62 yr old female who has never purchased a new car in my life. Jerry was so welcoming right from the get-go. His easy-going, professional and informative service made the entire process a pleasure. He ensured that I knew everything from the financial process to the service process and hours. I had coffee at the café. Jerry took me to my vehicle (rinsed and attached my plates) and went through all the operating devices on my new vehicle. He even informed me of the Aeroplan points and submitted the form for my new card. Even though he was interrupted several times by phone inquiries and late arrivals he was his happy self. I simply could not have asked for better---thank you Jerry and Heffner Motors, King St., E., Kitchener --I just love my new Corolla!! Bonnie Laderoute More

I feel swindled. I found out today that a loosened gas cap causes the engine light to appear on our PRIUS even after it's been tightened for 3 days. What was the cost I found out today that a loosened gas cap causes the engine light to appear on our PRIUS even after it's been tightened for 3 days. What was the cost of this PRECIOUS information? $110!!! When I asked to speak with the (assistant) manager he explained to me that this was a very reasonable cost. He may be confusing the term 'reason' with 'sham' because that's exactly how it felt as I pulled out my wallet. If you are looking for car service that focuses on making a quick buck rather than establishing trust with their clients, then THIS is the place for YOU! More

Old Fashioned Customer Service at its Finest! The service at Heffner is outstanding. They go above and beyond to be proactive and take care of my needs. I highly recommend this fantastic company The service at Heffner is outstanding. They go above and beyond to be proactive and take care of my needs. I highly recommend this fantastic company. More

excellent, excellent, excellent!!! From the begining of the process to the delivery of the vehicle, Heffner Toyota and its employees (Karen Savage) far exceeded my expectations! The P From the begining of the process to the delivery of the vehicle, Heffner Toyota and its employees (Karen Savage) far exceeded my expectations! The Professional and Friendly Staff made the procedure of buying my vehicle very smooth and enjoyable! More