Harris Victoria Chrysler Dodge Jeep Ram
Victoria, BC
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172 Reviews of Harris Victoria Chrysler Dodge Jeep Ram
Properly good experience Staff were informative, friendly, and refreshingly honest. I've never been told any positives of a competitor's models before. Was happy to pick somet Staff were informative, friendly, and refreshingly honest. I've never been told any positives of a competitor's models before. Was happy to pick something up at Harris Dodge, let Simon know I named it "Normandy"! -C. Shepard More
Great experience My grandmother was looking for a new vehicle and all the staff were super professional and helpful . They got her into a safer car which she now adore My grandmother was looking for a new vehicle and all the staff were super professional and helpful . They got her into a safer car which she now adores . More
Awesome people to deal with. No pressure. Great deal on my trade in. The sales agent , his manager and finance lady made sure I drove away with the car of my people to deal with. No pressure. Great deal on my trade in. The sales agent , his manager and finance lady made sure I drove away with the car of my choice and the best deal. Amazing team they've got there . They even bought me dinner ?? More
Avoid this dealership at all cost!!!! I can guarantee you that most of the recent five stars out of five are from employees that work at Harris. This website should check IR out and remove I can guarantee you that most of the recent five stars out of five are from employees that work at Harris. This website should check IR out and remove false advertising. My experience was nothing like these reviews. I found this place to be extremely high pressure browbeating experience ever. The sales folks are extremely lazy and will say anything to close a deal. The nail in the coffin was there extremely poor trade-in offer was this so insulting I left. Went over to Willies Dodge and it was extremely laid-back no pressure and offered a fair trade in deal. Avoid Harris Victoria at all costs. All they care about is monthly numbers. I felt like this place was desperate and bankrupt don't like being treated like a piece of meat. If you look at page four, you will see the real reviews. Thank god I left!!! More
Congenial Service Arvind and the rest of the sales crew made my visits a pleasant experience. Minor beef are the long delays in getting responses from sales managers, Arvind and the rest of the sales crew made my visits a pleasant experience. Minor beef are the long delays in getting responses from sales managers, charges not revealed until purchase nearly complete. The exorbitant document processing charge, and signing for not wanting something e.g. extended warranty, are hard to justify. My introduction to the service department was a delight. More
YES! IT ALL CAME TOGETHER!! This is my 4th Jeep.....I don't need to go looking around for a new vehicle; I just need to find the right Jeep. Had been looking around, and online This is my 4th Jeep.....I don't need to go looking around for a new vehicle; I just need to find the right Jeep. Had been looking around, and online for about 1/2 a year. No luck. Sometimes, found the right Jeep, but the wrong salesman. Too aggressive, not helpful etc. Sometimes, found the right salesman, but not the right Jeep. Sometimes, the right salesman, right Jeep, but price wasnt right. At Harris Dodge, It all came together! Met Nathan Forbes, the salesman; friendly, dynamic, informed, helpful...AND mostly, not aggressive at all.. Before we knew it, drove out in a new white 2015 Jeep Gr, Cherokee...had a few problems co-ordinating service, as we have to come over on the ferry, but have never had a better sales experience. Will be back at Harris for my next Jeep! More
Having my Charger serviced I brought my car in for a service priot to selling it privately. I took a look at the cars they had. I was introduced to Nathan who showed me around I brought my car in for a service priot to selling it privately. I took a look at the cars they had. I was introduced to Nathan who showed me around a car I was interested in. He was extremely professional, and respectful of my needs. He listened to my concerns and addressed all of them. This made it easy to learn about the vehicle and to see how much it fit our needs and met all of our expections. Nathan made this a comfortable experience when purchasing our new Jeep Cherokee. Thank you to Nathan and Michael for making this a great car buying experience. More
Harris Dodge got me in a new truck All the staff were very friendly and knowledgeable. Worked to find a deal that worked for me and gave me great trade in value on my car. I'd recomme All the staff were very friendly and knowledgeable. Worked to find a deal that worked for me and gave me great trade in value on my car. I'd recommend Harris for sure. More
Good Experience.. We customered order our Jeep from Nathan Forbes.. And what a pleasure.. He gave us all the options whether that was buying right off the lot or custom We customered order our Jeep from Nathan Forbes.. And what a pleasure.. He gave us all the options whether that was buying right off the lot or customizing one for us.. Nathan never make us feel rushed to make a decision..It was nice that he kepted us up to date on the progress of the Jeep.. It was exciting to hear that it was painted that day.... We were told that it would be 90 days for delivery and we had our Jeep within 60 days ... Great customer service.. Allison in the finance department was pleasure to work with too! Roger in the Service Department is great to work with ... I like that he is honest and up front about what is going on with my Jeep... Roger thank you for always giving us such great customer service... More
Trade in my Charger I came in to trade my Charger for a newer SUV. Found the Jeep on the lot. Nathan took the time to get to know me and show me the Jeep. He answered all I came in to trade my Charger for a newer SUV. Found the Jeep on the lot. Nathan took the time to get to know me and show me the Jeep. He answered all of my questions and addressed all of my concerns. He was professional, and courteous and respectful at all times. The buying process took some time. He and Michael were excellent to work with. At finance time, Britney was detailed and very friendly. Overall a fantastic car buying experience. Thank you All. More