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Harris Victoria Chrysler Dodge Jeep Ram

Victoria, BC

1.8
172 Reviews

1061 Yates St

Victoria, BC

V8V 3M5

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172 Reviews of Harris Victoria Chrysler Dodge Jeep Ram

March 31, 2016

Properly good experience Staff were informative, friendly, and refreshingly honest. I've never been told any positives of a competitor's models before. Was happy to pick somet More

by CShepard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon
March 30, 2016

Great experience My grandmother was looking for a new vehicle and all the staff were super professional and helpful . They got her into a safer car which she now adore More

by Jasmineeha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kai , Simon .
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thanks Jasmine! :)

March 29, 2016

Awesome people to deal with. No pressure. Great deal on my trade in. The sales agent , his manager and finance lady made sure I drove away with the car of my More

by Iammohaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawal, Brittani
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thank you for your business, we really do appreciate it!

March 25, 2016

Avoid this dealership at all cost!!!! I can guarantee you that most of the recent five stars out of five are from employees that work at Harris. This website should check IR out and remove More

by Treat customers right
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Allison
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thank you for notifying us of your complaint. We strive to provide everybody with the best possible customer service. Whilst that remains the goal, sometimes things don't go as planned. This website doesn't allow employees to write reviews about their own dealership which is a great feature. It allows the majority to be heard, as well as the individual cases; negative or positive. I'm surprised to hear that you felt pressured as we ask all of our customers when they would like to purchase a vehicle, we work with a purchase date decided on by the customer. We always try and provide the highest trade value possible, it does have to make sense to the company as well as the customer for a transaction to occur of course. I'm confident that you were treated with respect during your visit but if you feel that this isn't the case please contact me to discuss this issue as we would like to find a resolution to this. Nobody should feel like they aren't being respected or treated fairly at any place of business. Sincerely, Simon 250-386-2411

March 23, 2016

Congenial Service Arvind and the rest of the sales crew made my visits a pleasant experience. Minor beef are the long delays in getting responses from sales managers, More

by esqr21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvind Jnagal,Brittani Ison, Emily Lamarche
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thanks for the feedback, we continue to try and improve our processes daily. Congratulations on the new vehicle!

March 23, 2016

YES! IT ALL CAME TOGETHER!! This is my 4th Jeep.....I don't need to go looking around for a new vehicle; I just need to find the right Jeep. Had been looking around, and online More

by linda1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Forbes
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thanks for the comments. Glad to hear Nathan gave you a great shopping experience!

March 21, 2016

Having my Charger serviced I brought my car in for a service priot to selling it privately. I took a look at the cars they had. I was introduced to Nathan who showed me around More

by Mark62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily, Nathan, Michael
Apr 05, 2016 -

Harris Victoria Chrysler Dodge Jeep Ram responded

Thanks Mark, we appreciate the opportunity to assist you during your shopping and congrats on the new Jeep!

March 21, 2016

Harris Dodge got me in a new truck All the staff were very friendly and knowledgeable. Worked to find a deal that worked for me and gave me great trade in value on my car. I'd recomme More

by BackInBlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan and Allison
March 21, 2016

Good Experience.. We customered order our Jeep from Nathan Forbes.. And what a pleasure.. He gave us all the options whether that was buying right off the lot or custom More

by KJ16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thank you Nathan, Jeff, Allison and Roger
March 21, 2016

Trade in my Charger I came in to trade my Charger for a newer SUV. Found the Jeep on the lot. Nathan took the time to get to know me and show me the Jeep. He answered all More

by Mark62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan,Michael, Britney
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