Harmony Honda
Kelowna, BC
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The best vehicle buying experience ever! Tonight I bought a beautiful pre owned Toyota Tacoma from Harmony. Henry is the man! Friendly, honest and very helpful. He was able to put me into th Tonight I bought a beautiful pre owned Toyota Tacoma from Harmony. Henry is the man! Friendly, honest and very helpful. He was able to put me into the truck of my dreams and it was the best vehicle buying experience of my life. I have bought several cars and trucks in my day. I recommend Harmony Honda to anyone looking for a new or preowned vehicle. I literally felt like family right from the start. Very special shout out to Kevin in finance and Lindsay in Insurance. Very professional but somehow they made this experience very warm and fuzzy. MP More
Very good service from Jessica Heinich Every one was very attentive and listened; not too pushy. Jessica was very professional! When I brought in the truck to fix the tailgate they respond Every one was very attentive and listened; not too pushy. Jessica was very professional! When I brought in the truck to fix the tailgate they responded right away! More
2015 Honda CRV Great service. Bought a 2015 Honda CRV nice vehicle. Took on long road trip and it performed really well! Our salesman Colten was very good and we wo Great service. Bought a 2015 Honda CRV nice vehicle. Took on long road trip and it performed really well! Our salesman Colten was very good and we would buy again from this dealership!! More
2006 Subaru Tribeca Very Happy with our purchase & must say that our Saleslady Jessica Heinrich was very friendly, informative and professional ! I would definitely recom Very Happy with our purchase & must say that our Saleslady Jessica Heinrich was very friendly, informative and professional ! I would definitely recommend her & this dealership for a great deal on used car plus peace of mind knowing they fully inspected the vehicle! More
Great service. Nice Lady to deal with. Our sales person was very knowledgeable about the vehicle we were interested in, and was curtious and helpfu. We would certainty consider this dealers Our sales person was very knowledgeable about the vehicle we were interested in, and was curtious and helpfu. We would certainty consider this dealership and the sales associate gain in the future. More
Their customer service doesn't care about customer I had no problem with the service dept. but Sales Manager Quinn Binkley cares nothing about customer service once he has the car sold. Can not get a s I had no problem with the service dept. but Sales Manager Quinn Binkley cares nothing about customer service once he has the car sold. Can not get a straight answer in writing from him and HE "dropped the ball" on applying for our refund on a car rental through the Honda extended warranty, costing us hundreds of dollars More
Engine Light Check I went to the service department the other day as I my engine light went on and I wanted to see the code to know what was wrong. I went in and the ma I went to the service department the other day as I my engine light went on and I wanted to see the code to know what was wrong. I went in and the man said it would take 2 hours roughly to check for the code when this is a 2 minute process... I could do it myself if I had the reader. As well it was going to cost me $100. I am a young female, and I felt as if he was trying to take advantage of me for assuming my lack of knowledge about my engine light coming on. I went to Mr. Lube instead where he did the whole process in 3 minutes and with a minimal charge less than 1/4 of the price at the Honda service centre. More
Untrustworthy I have had 3 Honda vehicles serviced at Harmony Honda. My net experience has been poor. In short, I do not trust the service group. My most recent exp I have had 3 Honda vehicles serviced at Harmony Honda. My net experience has been poor. In short, I do not trust the service group. My most recent experience was that I had an independent mechanic do a check on my vehicle. Then I took it to Harmony Honda and they told me I needed a $1500 repair. I declined because I have had earlier experiences where they tried to up sell me aggressively or charge me for items I didn't need. So I took my car back to the independent mechanic and they confirmed there was no problem with my car's front end. I love Honda products but I avoid having any service work done there. They are friendly and efficient but very costly and I have little confidence that what they are telling me is the truth. On the sales side, I found Jonathan to be very helpful and friendly. I would buy from him. More
Excellent Service We were very pleased with the service we received from Harmony Honda, and particularly our sales person, Bill McCluskey. He was very professional, kn We were very pleased with the service we received from Harmony Honda, and particularly our sales person, Bill McCluskey. He was very professional, knowledgeable and made us feel like we were his only customers on an otherwise, very busy day for him. We did not feel pressured to purchase a vehicle as Bill wanted to ensure we would be comfortable with our decision. We would highly recommend Bill and Harmony Honda to purchase a vehicle from. More
Very pleased with the sales and service Purchased a pre owned vehicle from Harmony in late October of "17. Had some minor difficulties with the vehicle, and had to take it to another dealer Purchased a pre owned vehicle from Harmony in late October of "17. Had some minor difficulties with the vehicle, and had to take it to another dealer in another town where I lived. I informed the sakes man at Harmony, and was very pleased with their response. They picked up the tab for the service required, and kept in touch the entire time. Excellent customer service. Recommended More
