Halton Honda

Easy to deal with The sales staff were right up front with details about the car we were looking at. Any questions we had were answered with documentation to show what The sales staff were right up front with details about the car we were looking at. Any questions we had were answered with documentation to show what was known of the car. I haven't bought used for many years and I was apprehensive in purchasing any used car. Our sales person helped eliminate that feeling. I was also pleased in not seeing additional charges for theft prevention insurance and administration fees which is so prevalent at other stores. I had already declined a purchase of an identical car at another dealership because of these extra charges. So far I am quite satisfied. More

Service I was suspicious of the information in the maintenance screen. It had a 90 per cent oil with the next service as a b service. I had a b service and oi I was suspicious of the information in the maintenance screen. It had a 90 per cent oil with the next service as a b service. I had a b service and oil change in August. I know my husband had put a lot of mileage on the car since then. I went into the dealership and spoke to Alex. Using my past oil change information he calculated I would need an oil change between 13 and 15 kilometres and told me what the mileage was the previous oil change. I checked the mileage when I got home and we were at 17 so we were over. I brought the car in the next day and Sean had them reset the information and an oil change as well. I guess my husband didn’t realize he had reset the information. Both Alex and Sean were very helpful and pleasant More

Ratifying the wrong info. The service team had been very helpful, to explain and seek solution to my car issue and problem. This problem could have been avoided if during my pu The service team had been very helpful, to explain and seek solution to my car issue and problem. This problem could have been avoided if during my purchased, the sales personnel have briefed me with right info. Thank you, More

Lease Experience Greg was very friendly, knowledgeable and helpful. He eased my mind about leasing my new vehicle and answered all my questions. It was a great experie Greg was very friendly, knowledgeable and helpful. He eased my mind about leasing my new vehicle and answered all my questions. It was a great experience overall - and I love my new CRV!! Thanks! More

key stuck Mr Jamal is an extremely helpful person and he does have great customer service skills. I would highly recommend him. He responded in a very timely m Mr Jamal is an extremely helpful person and he does have great customer service skills. I would highly recommend him. He responded in a very timely manner and found him to be very courteous. More

Service A The service is not very sorry Jamal allowed to do the Change oil. I didn't wait to long & they change my bulb for the break light. Excellent service The service is not very sorry Jamal allowed to do the Change oil. I didn't wait to long & they change my bulb for the break light. Excellent service! More

Recall handled This dealership goes out of its way to make sure I feel like a valued client. My vehicle is always ready when promised and returned to me clean. This dealership goes out of its way to make sure I feel like a valued client. My vehicle is always ready when promised and returned to me clean. More

Excellent Service Service was done on time and the staff was helpful and friendly. My oil change included a car wash. The service staff also advised me of future work Service was done on time and the staff was helpful and friendly. My oil change included a car wash. The service staff also advised me of future work that would be needed at my next service appointment. More

Recall I had a scheduled appointment for recall on Civic Hatch 2018, extremely busy that morning ( Tuesday) ....I’m am out of town and was busy for shuttle s I had a scheduled appointment for recall on Civic Hatch 2018, extremely busy that morning ( Tuesday) ....I’m am out of town and was busy for shuttle service and to accommodate out of town transportation, they kindly ordered me an Uber to ensure I was home in time for family matter. This is why I will always deal with Halton Honda, they have amazing service and hopefully things never change! More

Cory to the rescue! The battery in my 2017 CR-V died for the 2nd time in February 2019. Since I knew that was not normal, I headed straight to Halton Honda after my batte The battery in my 2017 CR-V died for the 2nd time in February 2019. Since I knew that was not normal, I headed straight to Halton Honda after my battery was boosted. When I arrived in mid morning of Tuesday 27 February 2019, I saw how busy the Service Department was and knew my chances were slim to get my car looked after. Cory attended to me and I told him the problem, plus some background. He asked if I could leave my car at the dealership because he could not guarantee that it would be looked at right away. I agreed and around 3:30pm he called me and stated tests had been done and the problem was found. He asked for my authorization to correct the problem and I gave my OK. I arrived an hour later and my car was fixed and washed. I need the use of my car on a daily basis and was grateful Cory was able to get it repaired that same day. More