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Guelph Hyundai

Guelph, ON

4.2
1,474 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,474 Reviews of Guelph Hyundai

November 14, 2017

Diesel vs Hybrid I was in search of a great car to buy that would compete or provide greater mileage than my previous sedan, the VW Jetta TDI. I loved my Jetta but had More

by @treybizzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malik Annou, James Hammond
November 14, 2017

Great experience I was very fortunate to have the assistance of a great young man, Malic at Guelph Hyundai. He was very knowledgeable about the cars he was selling. He More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Annou
November 11, 2017

Respect! I walked in and there was no pressure. Scott told me exactly what I needed and I left with the vehicle of my dreams. We had some great laughs as well. More

by Greek physique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
November 11, 2017

Amazing customer services My overall experience at Guelph Hyundai was amazing, the customer service is great. The staff are very friendly and welcoming. Blake took care of me a More

by Melissa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Donaldson
November 11, 2017

The best salesman ever Scott was the best. He answered every question I asked, without the sales bull sh--. I would recommend him to anyone. He took the time and showed me More

by Jeanette64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
November 11, 2017

Customer service Best customer service evèr The people at Guelph Hyundai treated myself and my husband wither the utmost respect No pressure answered all our questi More

by Wilma1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schoeck, James Hammond, Blake Donaldson
November 07, 2017

BEWARE!! BEWARE! EXTREMELY JUVENILE AND UNPROFESSIONAL!! My wife brought her car in for her 60,000 km service and first of all, only the brakes were looked at. More

by NEVERAGAIN!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Currie, Sylvia Richardson
Dec 26, 2017 -

Guelph Hyundai responded

Thank you for your review. It seems that we may have dropped the ball when dealing with you and your wife. We look at all reviews, positive and negative as an opportunity to learn. As a rule we at Guelph Hyundai are constantly comparing our pricing against that of our other competitors and we do find that our pricing structure remains very competitive. My role, partially as the Used Vehicle Sales Manager, I am often faced with the choice between using aftermarket parts or OEM (manufacturer authentic parts). In my experience, it is often worth the added expense to use OEM parts as they are deigned specifically for that vehicle. Aftermarket parts are commonly designed to have a universal nature to them and do not always fit / operate perfectly for that vehicle. After reviewing your critique of your experience with us, we have spoken to the service advisers to offer aftermarket parts when it is worth the savings. I would also like the opportunity to speak with you privately to further discuss your experience with us.

October 30, 2017

Great Scott was very helpful and made sure we received everything we wanted with our new car and our trade in. Scott wanted us to get the best deal possible More

by Tom Phillips
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, Malik Annou
October 30, 2017

Amazing I would have to say this was the most amazing experience buying my 2017 Santa Fe sport . In the last few weeks I’ve been to many dealerships and the More

by Cindy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, James Hammond
October 27, 2017

Fantastic Experience. Will be Back. Went to the dealership knowing what I was looking for and what I wanted to pay. Worked with Blake, who was excellent and we were able to get a deal do More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Donaldson
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