Guelph Hyundai

Very friendly and helpful staff. Always treated respectful fully. I like bringing my car here. Always treated respectful fully. I like bringing my car here. More

From the moment the appointment was made till the time of finished work and picked up my vehicle the entire experience was top notch. Professional, courteous and friendly. We are very happy with our serv finished work and picked up my vehicle the entire experience was top notch. Professional, courteous and friendly. We are very happy with our service and service management. More

Everyone at the dealership was very friendly and cordial. The salesperson, Alan Giles, was very knowledgeable in helping us pick out the Hyundai Santa Cruz and detailing it a bit so that it looks incredible The salesperson, Alan Giles, was very knowledgeable in helping us pick out the Hyundai Santa Cruz and detailing it a bit so that it looks incredible now. So far we are very happy with the service and the vehicle. More

Friendly and polite service, it was completed within time stated it would be completed. Thank you time stated it would be completed. Thank you More

Our salesman Sam was extremely personable, kind, helpful, and made it a breeze. The extended warranty should’ve been talked about before I went to go pick up, wasn’t great having that conversation being spru and made it a breeze. The extended warranty should’ve been talked about before I went to go pick up, wasn’t great having that conversation being sprung up when I was there to sign papers More

Jordan was knowledgeable and all around great guy. I would recommend him to my friends and family . I would recommend him to my friends and family . More

Purchased my first new car back in 2011, Tucson. had it for 14 years and still reliable, just wanted a new one before retirement. Had great service from Scott on the first sale and was glad to know had it for 14 years and still reliable, just wanted a new one before retirement. Had great service from Scott on the first sale and was glad to know he was still there. More

Had good reception and book in with good explanation of what was done . Explained what they will do on this visit and was giving ride home. what was done . Explained what they will do on this visit and was giving ride home. More

The dealership makes its success through the people. Mike in the service department was friendly, professional and made me feel like I was really taken care of as a customer. 10 out of 10 Mike in the service department was friendly, professional and made me feel like I was really taken care of as a customer. 10 out of 10 More

I had a wonderful sales experience with Cody at Guelph Hyundai. He was respectful of our preferences, timeline, and budget. He helped us find our used car and agree on a price we were comfortable with. Af Hyundai. He was respectful of our preferences, timeline, and budget. He helped us find our used car and agree on a price we were comfortable with. After I paid my deposit, I had to meet with the business manager, Shari MacQuarrie. This is where the issue began. As a parent of young babies, I went to complete the purchase alone after discussing and agreeing on the terms with my husband. The business manager greeted me with “are you alone” before even introducing herself. She then tried to convince me to finance the vehicle and I explained that I have decided to pay cash and cannot be convinced otherwise. She proceeded to ask “who makes the decisions in your house” and asked for me to come back with my husband. When I told her that only one of us could be there, she asked me if he could come instead. I felt very out of place as a woman buying a car at this dealership because of all these comments. It did not stop there - once she finally accepted that we had made our decision to not finance the car, her attempts to sell a warrantee included trying to convince us that the manufacturer warrantee is shorter than what it actually is (despite the fact that we had done the research and knew the length of the warrantee), telling us that it is likely for us to get into a total wreckage accident, and predicting that our children will poke holes in the seats. Overall, the initially pleasant experience of working with the sales person was highly overshadowed by our interactions with the business manager, who left a sour taste in our mouths. If we had not put down the deposit, I would have walked away from the sale. I will be telling everyone I know to steer clear of this place for this reason. More