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Guelph Hyundai
Guelph, ON
1,784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,784 Reviews of Guelph Hyundai
August 16, 2022
Bit of a hassle with our most recent service visit, but in the end Chris, a service manager, was able to help us out. As always, the work was done to the high standards we expect from a dealership. in the end Chris, a service manager, was able to help us out. As always, the work was done to the high standards we expect from a dealership. More
by what8390
Employees Worked With
Chris Currie, Sylvia Richardson
August 15, 2022
It could be a one off thing but I would advise everyone who is buying a car from here to be aware of my situation: Around mid-May 2022, I booked the 2023 Elantra. A month from then in June I was told I who is buying a car from here to be aware of my situation: Around mid-May 2022, I booked the 2023 Elantra. A month from then in June I was told I was in queue around #680 Around mid-July 2022, I get a message from the dealer that I am #183 in queue. Last week, I got a call saying my car is ready. I asked for the bill of sale and I saw that they tried to sneak in a 2022 Elantra without informing me that I am getting an older version and not what I had booked. Upon confrontation, they played the classic blame game where they pretended as if no one knows who ordered the wrong car. Today I get a message saying that I am again in queue for the 2023 Elantra, this time my no. in the queue is #472. I got bumped from 183 in July 2022 to 472 in August 2022. Can anyone, even with a pea sized brain take that for an answer? End result: Order cancelled. Still awaiting refund. P.S.: this was supposed to be a trade-in deal. My car has depreciated in value in past 3 months. Please be aware of my situation before committing anything with them. More
by Archarshil
Employees Worked With
Tom Hill
August 02, 2022
Always the best customer service provided, every since I got my car, I’ve had no problems since Guelph Hyundai has always serviced my car in the best way possible got my car, I’ve had no problems since Guelph Hyundai has always serviced my car in the best way possible More
by Chris
Employees Worked With
Sylvia Richardson
July 30, 2022
I took my Venue in to repair the horn which stopped working the day before my son’s road test. We were so worried that he would have cancel the test, which took months to just find a date because of th working the day before my son’s road test. We were so worried that he would have cancel the test, which took months to just find a date because of the backlog and be out a hundred bucks but Mike, the tech who assisted us went ABOVE AND BEYOND to get our vehicle ready for the road test. He didn’t have to, but he did. He really understood the urgency of our situation and made it happen. My son passed his road test and it wouldn’t have happened if it weren’t for Mike. Thank you so much for the great customer service and the personal attention you provided. More
by Mary
Employees Worked With
Mike Lear
July 27, 2022
very quick and friendly service to remove a pesky nail in my leaking tire. Sylvia told me to come right in, work was done quickly and efficiently for a great price. Thank you. my leaking tire. Sylvia told me to come right in, work was done quickly and efficiently for a great price. Thank you. More
by graygirls
Employees Worked With
Sylvia Richardson
July 25, 2022
Very happy with my new Elantra! Very nice car with a lot of features, and its really fun to drive. The service I received especially by Sherif Diab was exceptional. He went above an Very nice car with a lot of features, and its really fun to drive. The service I received especially by Sherif Diab was exceptional. He went above and beyond to find me the car that matches my needs and budget. More
by Moatazyassin147
Employees Worked With
Sherif Diab
