Guelph Hyundai

I recently purchased a kona ev. Rag Sharma was my sales person. Very knowledgeable about the car and managed to find me the model I was looking for (preferred) at the right price Rag Sharma was my sales person. Very knowledgeable about the car and managed to find me the model I was looking for (preferred) at the right price and color. I was happy with how the sales process went. It was my first new car and it was a pleasant process. More

A used 2013 Elantra listed for $ 9,500. 00 jumped in pride to $15,000.00 when safe-tied with no hint major repair work was needed to make it road worthy. The vehicle was not worth the higher 00 jumped in pride to $15,000.00 when safe-tied with no hint major repair work was needed to make it road worthy. The vehicle was not worth the higher number and I feel we were misled by the whole process. Hyundai put a vehicle on their lot at a price that was competitive but did not share that there would be significant dollars to make it road worthy. I do not accept that they placed a car on their lot with not idea as to where or range a safety check would lead. The car that was driven to the load was a Genesis 2013 which was determined to have engine failure. It turns out the 2 liter turbo engine has a very large history of engine failure. The dealer made no offer to share the engine repair cost even though there was a significant body of evidence showing the engine to be faulty. More

received very professional support from Rag in the purchase of 2016 Miada; recommend when looking for future purchase Rag is your guy to work with. purchase of 2016 Miada; recommend when looking for future purchase Rag is your guy to work with. More

Playing scams and misguiding customers to sell pre-owned cars for way more price than market value. If one does not want to go forward with the purchase and asks for a deposit refund then they start threate cars for way more price than market value. If one does not want to go forward with the purchase and asks for a deposit refund then they start threatening the customer. Sales manager Peter is so manipulative at the beginning and once they get the deposit he will start threatening to forcibly buy the vehicle even if you do not want to buy it because of certain reasons. More

The dealership itself is excellent to deal with and I would give them a 5 star rating. The only down fall was a cocky, pushy arrogant person by the name of Peter Morlock. I am not sure how this individua would give them a 5 star rating. The only down fall was a cocky, pushy arrogant person by the name of Peter Morlock. I am not sure how this individual became a sales Manager but he was terrible. Because we wanted some time to discuss and think about making the purchase, he told us that we didn’t come to purchase a vehicle and he was wasting his time on us. We didn’t drive 1.5 hours to waste anyones time and went with the intention on making a purchase. We were so turned off by this person and the salesman we were trying to deal with could tell. Get rid of Peter Morlock he is bringing your dealership down More

I'm pretty upset at Guelph Hyundai right now. I had an appointment today at 12:00 PM to swap my Winter tires for the Summer ones and get my regular oil and filter change. I received a call last I had an appointment today at 12:00 PM to swap my Winter tires for the Summer ones and get my regular oil and filter change. I received a call last night to remind me of the appointment. I was there shortly before 12:00 PM, and, to my surprise, my tires were still in storage. I wasted part of my day on this. I was told that the online system is the culprit. Well, I would agree that the online system stinks, is not user friendly, and is obviously unreliable. So why have such a system if one cannot rely on it? I had to rebook my appointment for another time. There was no offer of a discount for the error caused by Hyundai (probably the Head Office) for my next visit. The incompetence must stop here. Redo your online appointment system and make it user friendly and NOT complicated. I'm very disappointed at Hyundai right now. Are clients not important anymore? Service is already very expensive. I expect a lot better from Hyundai. Will I want to purchase my next electric vehicle from there? Only if they get their act together. More

Excellent service, Jesse and the team made the whole process easy from beginning to end. process easy from beginning to end. More

Quality service always the top priority to your car during service.Advisor always consider your safety when they check on your car what needs to be done. during service.Advisor always consider your safety when they check on your car what needs to be done. More

I was charged 350 for a service and told they were not going to rotate my tires because I had winters on? I don't believe my hinges were lubricated. This is a new car bought last year. If your charging going to rotate my tires because I had winters on? I don't believe my hinges were lubricated. This is a new car bought last year. If your charging full price then do a full service or discount the price. I'm paying mostly for labour that never happend. I was talked to as if I don't know anything about my car. I was told they would change my oil, it's electric there is no oil. This was my first time at this dealership when I went in and went to the desk, she just pointed at the service department. I did not realize I had to drive my car into the service garage. I stood around until finally I asked someone else. I will not be returning to this dealership. More