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Guelph Hyundai
Guelph, ON
1,474 Reviews
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1,474 Reviews of Guelph Hyundai
August 23, 2014
Silver package deatailing My vehicle was very dirty, I will admit this. At first the vehicle looked as good as new. It smelled great! On closer inspection (not that close!!) My vehicle was very dirty, I will admit this. At first the vehicle looked as good as new. It smelled great! On closer inspection (not that close!!) I found patches of oily stuff (interior cleaner?) inside my cup holders, etc.When I folded my seats down to put a large item in the back, the back of the seats had only been wiped as far as where they go into the base...they had not been put down and wiped all the way. Also, I found dirt and shavings (I occasionally carry bags of shavings as I live on a farm-one had ripped) behind the back seats and down the sides...a vacuum could have easily dealt with this. I was disappointed to see it. Finally, having lifted the panel off at the back of the vehicle, there was water inside and it had not been cleaned. We had to take time to soak all the water up before it rusted the items in there. Although the front of the vehicle looked "good as new" I feel it was a little rushed with not as much attention to the small things as I would expect for the money I paid. I have never had a vehicle "detailed" before, so I really don't have anything to compare the work with. I will probably have it done again by the dealership, but I will make sure the above items are dealt with before leaving. More
by Helliefant
Employees Worked With
Service Manager
Helpful August 22, 2014
To a great Service Department When I called about my problem they had me come in right away even though they were booked for the week. I had a ride home and a pick up . Everyone When I called about my problem they had me come in right away even though they were booked for the week. I had a ride home and a pick up . Everyone is so nice and so helpful!!! They certainly deserve recognition for their hard work!! More
by london1
Employees Worked With
Chris
August 21, 2014
Service was handled in a professional manner, items listed and repairs made as per prior discussion, Hyundai service credit was also used to help defray the was handled in a professional manner, items listed and repairs made as per prior discussion, Hyundai service credit was also used to help defray the cost. More
by DGCulbert
August 21, 2014
Always excellent Great coffee while waiting. If it take s along time will take you to mall. Dan is a friendly guy. Nice dealership. Nice going to Guelph Great coffee while waiting. If it take s along time will take you to mall. Dan is a friendly guy. Nice dealership. Nice going to Guelph More
by Hobo2
August 21, 2014
Very helpful for first time buyer As a first time car buyer and having zero knowledge about cars, Renee (sorry I'm not really sure how to do your name correctly through computer) was E As a first time car buyer and having zero knowledge about cars, Renee (sorry I'm not really sure how to do your name correctly through computer) was EXTREMELY helpful and approachable. She sure did know what she was talking about and was very patient with all the questions I have. She did go above and beyond what she asked to, Definitely one of the best customer service I have ever had. More
by greenliciouss
August 19, 2014
Great Experience Our first Hyundai car and service we have received was awesome. Answered every question and request. Hyundai Elentra is an great car. I couldn't be ha Our first Hyundai car and service we have received was awesome. Answered every question and request. Hyundai Elentra is an great car. I couldn't be happier. More
by bucak
August 18, 2014
Super service! Friendly reception (I was early for my appointment) was followed by a pleasant time in the waiting room where I enjoyed a complementary, excellent cap Friendly reception (I was early for my appointment) was followed by a pleasant time in the waiting room where I enjoyed a complementary, excellent cappucino. Service was speedy & Dave soon told me that my Sante Fe was ready. More
by Mike Rose
August 18, 2014
Very Satisfied as always Nice experience every time.. Second Santa Fe and no serious problems..Dan in service is always very helpful. Alan is always there if i need him.. Nice experience every time.. Second Santa Fe and no serious problems..Dan in service is always very helpful. Alan is always there if i need him.. More
by Bernie Murphy
Employees Worked With
Allan Giles
August 13, 2014
Great experience - best Hyundai dealership in the GTA Guelph Hyundai has the best, friendliest and most helpful service department - they always take the time to explain things and I never get the feelin Guelph Hyundai has the best, friendliest and most helpful service department - they always take the time to explain things and I never get the feeling that I'm getting "taken for a ride" like I do at other dealerships. More
by CLA86
August 12, 2014
Wait in Comfort A friendly comfortable environment while you wait for your service. A food time to catch up on emails or just watch TV. Professional and friendly st A friendly comfortable environment while you wait for your service. A food time to catch up on emails or just watch TV. Professional and friendly staff! More
by Bonniedraper46
Employees Worked With
John McLuhan
