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Guelph Hyundai

Guelph, ON

4.5
1,847 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,847 Reviews of Guelph Hyundai

September 21, 2016

A recall Good quick service and on time . I asked how long it would take and was told about one hour. 45 minutes later I was on my way home. Only thing I wish More

by Howdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
Oct 03, 2016 -

Guelph Hyundai responded

Thank you for your great review. Our Signature Service is designed to ensure your service is completed swiftly & that time spent at our dealership is a great experience. We welcome your comments and your suggestion about a quick car wash has been passed on to our management. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com

September 21, 2016

Recall Service department was Polite, Efficient, and Quick, will come back again, now if they could only open at 7 am and have a shuttle at the time as well. More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Hi Simon, Thank you for your positive feedback, and we take on board your comments about an earlier opening hours. Our most important goal is delivering exceptrional service and to that end, should you require an early shuttle service, please feel free to request this amd Gary our shuttle driver will be happy to accomodate you whenever possible. Best regards Meher Parkh CSR//meherparakh@gmail.com

September 21, 2016

oil change Great as always fast and friendly service enjoy coming in for service. Treated like im somebody not just another client. Thanks for a great job More

by bingooonut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance, Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Thank you for your great review and for making Guelph Hyundai your dealership of choice. All our staff value your business & strive to deliver genuine & excellent customer service - we are so glad you felt we achieved this ! Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669 """

September 20, 2016

Longer wait times then I am used to... I have been to this service twice and both were supposed to be just quick oil changes and tire rotations, which took both times more than one and a ha More

by Emel Ipek Williamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Dear Emel, Thank you for your candid review. We truly regret that our time management & pricing has fallen below your expectations, however, quality is at the heart of our service philosophy and we we make no compromise when it comes to the safety & condition of your vehicle. Our industry leading service standards stipulate a thorough inspection of your vehicle, which includes a multi point check a visual of the brakes & a complimentary alignment check, this process does take a little time. Should you not wish to wait, our shuttle driver Gary will be pleased to assist you. We appreciate your feedback and your business and hope to do better next time! Best Regards Meher Parakh //CSR meher@guelphhyundai.com

Feb 03, 2017 -

Emel Ipek Williamson responded

Hello Meher. I have followed your suggestion this time and asked for a shuttle to take me to work after dropping off my car at the service early in the morning, and the shuttle driver Gary is the sweetest guy. So, this time all went great and that is what I will do in future. Thank you!

September 20, 2016

My experience I love my new car and Scott is not bad either. All people present were positive and friendly. I haven't had service on the auto per say yet but if it More

by hawkeye
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Sep 22, 2016 -

Guelph Hyundai responded

Yes it certainly will be! You will always be greeted with a friendly smile and no one knows your Santa Fe like our techs, our Customer Lounge is a comfortable, quiet place to watch TV, read or get some work done with our free wi-fi, coffee and refreshments.... and If you decide to leave your vehicle for the duration of your service, we will shuttle you anywhere in the Guelph area and pick you up when your car is ready. We look forward to seeing you soon. Meanwhile enjoy your new Santa Fe... Best regards Meher Parakh// CSR meherparakh@guelphhyundai.com

September 19, 2016

Great experience very professional, friendly and knowledgeable service. i would like to thank Tyler and Tamara for making my car purchasing experience an awesome one, More

by Chris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Moyes, Tamara Dietrich
Sep 20, 2016 -

Guelph Hyundai responded

Hi Chris, Tamara & Tyler join me in thanking you for the great review. We are glad you think your Hyundai experience was awesome ! All our staff are committed to delivering industry leading customer service and constantly strive to exceed your expectations. Thank you for making Guelph Hyundai your dealership of choice and we look forward to welcoming you back for your first service appointment. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669

September 15, 2016

Fast, friendly and efficient Customer service from Jenni and Gary was great. They are friendly and provided fast and efficient service. I was in and out of the service center in More

by Jyreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Chandler, Gary Walton
Sep 20, 2016 -

Guelph Hyundai responded

Hi Jyreen, Jenni and Gary join me in thanking you for your great review. Our Signature Service is designed to ensure your service is completed swiftly & time spent at, to & from the our dealership is a great experience. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com Tel +519 836 7669 ""

September 15, 2016

Very good service After 6 years of service on my sonata at Guelph Hyundai, I am still impressed by the service team. Chris has worked on my car most of the time, and ha More

by DM 21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris C, Donny Lachance
Sep 19, 2016 -

Guelph Hyundai responded

Thank you for the complimentary review of our services and for your custom for the last six years. An endorsement such as yours goes a very long way in reaffirming the industry- leading customer service our staff constantly strive to deliver. Chris, Donny and the team join me in thanking you for making Guelph Hyundai your dealership of choice and we look forward to welcoming you back soon. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com Tel +519 836 7669 "

September 13, 2016

Customers First I had a weird noise in my car and I was able to take my Hyundai in right away. I told them that I was getting married this week and had a lot to do. T More

by Edutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanic that worked on the car. I don't remember his name. , Donny Lachance
Sep 19, 2016 -

Guelph Hyundai responded

Congratulations & Best Wishes for your Wedding from all of us at Guelph Hyundai. We are glad we could make your busy week a little easier and thank you for your complimentary review. Donny and his team are committed to looking after you and your Hyundai and constantly strive to exceed expectations. We look forward to welcoming you into the dealership again in the near future. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669

September 13, 2016

Fast and friendly I went there for my yearly visit. The appointment started on time it was fast , friendly and they made you feel at home by all the staff. More

by District 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who looked after me. Sorry but the service was great
Sep 19, 2016 -

Guelph Hyundai responded

Thank you for your complimentary review . All our staff are committed to delivering industry leading customer service and constantly strive to exceed your expectations. Thank you for making Guelph Hyundai your dealership of choice and we look forward to welcoming into the dealership again in the near future. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669

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