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Guelph Hyundai
Guelph, ON
1,487 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,487 Reviews of Guelph Hyundai
December 10, 2014
Excellent experience in the new location The new location offers an enhanced customer service experience. I was met in the Parking Lot when I arrived and directed to the Service Counter which The new location offers an enhanced customer service experience. I was met in the Parking Lot when I arrived and directed to the Service Counter which is well located and designed for efficient processing. The lounge area is convenient and comfortable. Congratulations on the move! More
by acerian`
Employees Worked With
Scott Shafer, John McLuhan
Helpful December 10, 2014
First visit to the new location. As always a pleasant service experience. Nice new location with ample space and the convenience of the service bays. Dan and Scott always there to say As always a pleasant service experience. Nice new location with ample space and the convenience of the service bays. Dan and Scott always there to say hello, Congratulation for your new facilities and keep the good work. More
by jvs_ca
Employees Worked With
Scott Shafer
December 09, 2014
Superior Customer Service I am a regular customer and my experience is always positive. My car is taken in immediately for service and completed at the time the staff reports t I am a regular customer and my experience is always positive. My car is taken in immediately for service and completed at the time the staff reports that it will be done. Keep up the excellent customer service. More
by allanquinton45
December 07, 2014
Very very happy with my experience with Scott Shafer Thanks, Guelph Hyundai and Scott Shafer for a painless and efficient car buying experience. I really appreciated the great price we settled on and the Thanks, Guelph Hyundai and Scott Shafer for a painless and efficient car buying experience. I really appreciated the great price we settled on and the flexibility in giving me more for my trade in. I have already recommended the dealership and specifically, Scott, to my friends and they will be checking out the cars soon! I LOVE my new Hyundai Accent!!! More
by Judith Andersen
Employees Worked With
Scott Shafer
December 07, 2014
scheduled maintenance Always a pleasure to deal with the staff. Being a loyal customer, service is always done promptly. My vehicle is always serviced at this dealership. Always a pleasure to deal with the staff. Being a loyal customer, service is always done promptly. My vehicle is always serviced at this dealership. More
by Alex Padua
Employees Worked With
John McLuhan
December 06, 2014
First Service on 2015 Elantra GLS Hard to know what to think of the service department at this point since it's my personal first service ever being a new Hyundai customer. I have had Hard to know what to think of the service department at this point since it's my personal first service ever being a new Hyundai customer. I have had an issue since the car was new 3 months ago with a trunk that opens intermittently. I will come out in the morning and my trunk will be open or walk out after my shift at work and it will be open. This has happened somewhere between 15 and 20 times in the three months before my service, and the best solution they could offer up was to put a piece of tape over the trunk button on the remote. I was also told this isn't the first case they have heard of and that others were also told the same thing. Sorry but after paying the price I did for a new GLS fixing a problem with tape seems a bit, .... less than complete as a service department obligation. How do you ever even leave valuables in a trunk you can't trust completely to stay closed? Also after my service I noticed they some how got oil drops on my windshield. I thought it was just water until I turned on my wipers on the way home and it smeared rather than clearing off. Today I'll go out with soap and water and clean it myself, while wondering how do you even get several drops of oil on a windshield during a service? More
by timluther
December 03, 2014
Experience ...felt they were personally interested in us as a customer. ...acted in our best interest. ...everything seemed fair including the price. ...car w ...felt they were personally interested in us as a customer. ...acted in our best interest. ...everything seemed fair including the price. ...car was spotless at delivery...delivery was on time. ...all the features were patiently explained. Thank you Mark... More
by rosshamilton17
Employees Worked With
Derek Dawkins, Rhys Evans
December 02, 2014
Hyundai Service departnment is the best! Hyundai service department of Guelph is professional, friendly and delight to deal with. They take care of your car and make it easy for you to get t Hyundai service department of Guelph is professional, friendly and delight to deal with. They take care of your car and make it easy for you to get the work done. They are a great crew. More
by dsamson
Employees Worked With
John McLuhan
December 01, 2014
That Was Easy I just want to say thank you to all the staff at Guelph Hyundai. I purchased my very first new car and I couldn't be happier. The staff were knowledge I just want to say thank you to all the staff at Guelph Hyundai. I purchased my very first new car and I couldn't be happier. The staff were knowledgeable, friendly and went out of there way to make you feel comfortable. Our salesman really helped me out and even set up my Bluetooth and my boyfriends Bluetooth...wow. Danielle was extremely helpful she explained everything and she has such a pleasant and happy personality. Thanks again for such a great experience. More
by tyredgirl
Employees Worked With
Danielle (new employee)
November 29, 2014
Excellent Customer Service It was time to service my new Santa Fe. The customer service at Guelph Hyundai is world class. Everyone I spoke to was friendly and courteous. The wor It was time to service my new Santa Fe. The customer service at Guelph Hyundai is world class. Everyone I spoke to was friendly and courteous. The work was done quickly and properly. If you need service done on your car, go to Guelph Hyundai and visit the Service Department! More
by jeffcollins3576
Employees Worked With
John McLuhan
