Guelph Hyundai

fantastic .very pleased very impressed from start to finish. alex gulino was my salesman who is the best salesman I've ever met. nothing was too much trouble and went abov very impressed from start to finish. alex gulino was my salesman who is the best salesman I've ever met. nothing was too much trouble and went above and beyond to make me a very satisfied customer. john schoeck was the finance guy and again was fantastic . Jeff the dealer principle was very helpful as well. have already recommended this dealership to a couple of friends and family. More

Good experience Costumer service was overall fairly good. Salesmen were helpful and to the point when helping me look for a new vehicle. When asking them questions th Costumer service was overall fairly good. Salesmen were helpful and to the point when helping me look for a new vehicle. When asking them questions they didn't always seem to answer them straight up, and felt at times that I wasn't getting the correct answer. More

2017 car purchase I just traded in my 2012 Tucson and purchased a 2017 Tucson from Guelph Hyundai and Scott Shafer. I received great service from a terrific team during I just traded in my 2012 Tucson and purchased a 2017 Tucson from Guelph Hyundai and Scott Shafer. I received great service from a terrific team during both purchases. Routine service appointments have always been easy to arrange and convenient, while I wait in their comfortable client area and enjoy refreshments and free Wi-Fi. I live in a condo and storage of my off season tires at their facility is really important for me. More

You're the best! Scott shafer is is alwaya so helpful and down to earth. I appreciate his extensive knowledge, his helpful nature and making car buying easy. This is t Scott shafer is is alwaya so helpful and down to earth. I appreciate his extensive knowledge, his helpful nature and making car buying easy. This is the first time I consider myself being "loyal" to a car dealership. More

blowing motor repair Called in notifying an employee by the name of sylvia that my air was making a squealing sound. she ordered the part for my blowing motor and then jus Called in notifying an employee by the name of sylvia that my air was making a squealing sound. she ordered the part for my blowing motor and then justin helped me set up an appointment. the vehicle was in and out in no time. The dealership recently went through a new ownership change and you can tell the positive differance for sure!!! More

Had a good feeling from the beginning It was a very good experience from the start. Scott was nice to deal with and made us feel comfortable and at home. I didn't feel pressured or hurried It was a very good experience from the start. Scott was nice to deal with and made us feel comfortable and at home. I didn't feel pressured or hurried. They made us feel important and we took our time. Tamara was also nice and pleasant to deal with. She also clearly explained the finances without making it confusing or complicated. What I also liked was that everyone there is pleased to talk to you and assist in any way. They weren't the type to say "You better talk to the technician" or "so and so is not in currently or will be in later" or something to put you aside.. They were happy to help regardless. When I went to pick up the car, it was equally a nice experience. Scott nicely and clearly explained all the initial information and features which may not always be obvious to a new car buyer. I feel many of my questions were answered before me even asking them and in some cases, I would probably not have even thought of asking. I feel good about continuing this relationship with this dealership, I am confident it will always be positive visiting the this dealer in the future. More

Found my deal I went in with my veloster turbo, I wanted a more practical car. I was looking at a used Elantra, I walked out with a brand new sonata at the same mon I went in with my veloster turbo, I wanted a more practical car. I was looking at a used Elantra, I walked out with a brand new sonata at the same monthly payments that I was at. It's my second Hyundai, but my time I was truly happy with my service (bought my veloster in Woodstock). The Guelph Hyundai people were super friendly, from the sales person (Alex Bremen) to the manager to even the mechanic that I met (he put on rims the I purchased on kijiji). I've been trying to get a different car for a few months now, super happy with what I got. Thanks. More

Proud to be a part of the Guelph Hyundai family! What an amazing dealership. Granola bars and Rice Krispie treats for my kids and a kick a** coffee machine for my wife and I. Clean, bright and modern What an amazing dealership. Granola bars and Rice Krispie treats for my kids and a kick a** coffee machine for my wife and I. Clean, bright and modern. Great layout. My wife and I were looking for a vehicle during the "VW Dieselgate" scandal. We had been to MANY dealerships (Guelph VW/Olympic Honda etc) in town and were absolutely blown away at the level of service we received. Upon arriving, we were greeted by Derek who immediately offered us something to drink. We were then directed towards Jack Wilton. I can only assume that the negative review of Jack on here is an anomaly as we received outstanding customer service from him. He was able to navigate us through our choices and we eventually ended up purchasing a car we had not even realized was in our ballpark (2017 Elantra Sport). Jack has an obvious passion for cars and customer service as he was as excited as we were to get behind the wheel! After test drive (alone which is always a plus so we can talk without feeling awkward) we decided to purchase the vehicle. Jack was optimistic and positive and made us feel completely comfortable throughout. We were sent over to John in finance and the amazing experience continued. He was patient and helpful throughout our back and forth discussion re: moving forward. He provided some solid advice that we had not thought of and made us feel as though we were making the best decision for US. Also, his knowledge of the brand, vehicle and warranty was impressive and he did not once have to leave the room to go and speak to a hidden manager. We specifically noticed this both with John and with Jack as they seemed to be seasoned professionals who we could relate to, not fresh, young sales guys/gals who constantly have to refer up. We understand that people have to start somewhere, but it was refreshing to make such a large purchase from people we really felt knew their stuff and that we could trust. Shelley in parts also helped out out with our new mats and even put them in the car. She was great. We are excited to be a part of the Guelph Hyundai family and would highly recommend this dealership to friends and family. Thanks guys! More

Great Service and great people Used my free oil change that I had recently received in the mall. Was pleasantly surprised to see my bill still at 0$ after they had taken a look at a Used my free oil change that I had recently received in the mall. Was pleasantly surprised to see my bill still at 0$ after they had taken a look at a few extra things I wanted. Always great dealing with Justin, and Kaitlyn was very pleasant in the phone setting up my appointment. More