Guelph Hyundai

Very negative experience! Very negative experience buying my vehicle here. The dealership refused to take responsibility for internal miscommunication. They (intentionally o Very negative experience buying my vehicle here. The dealership refused to take responsibility for internal miscommunication. They (intentionally or not) lied to me on multiple occasions. The finance manager I dealt with used really aggressive, borderline hostile tactics. Once I caught on that there were mistakes it took a lot of work on my part to get the documents I requested (multiple emails and phone calls - eventually spoke with a different manager who was willing to give the documents to me) and although I was assured that everything was correct, no one could/would provide a detailed breakdown to prove it. Worst of all, once they acknowledged their “mistakes” they refused to make it right. Had they done the right thing they could have turned this around, and it might have been a better review. I won’t be a return customer. More

Great to do business with They made sure I got the trim level and color I wanted, even though they were the problem to begin with they made sure they fixed it They made sure I got the trim level and color I wanted, even though they were the problem to begin with they made sure they fixed it More

Professional and straight forward We dealt with Saul and he was very professional and easy to deal with. He explained everything and was very friendly. Gave us a tour of the building a We dealt with Saul and he was very professional and easy to deal with. He explained everything and was very friendly. Gave us a tour of the building and explained where to go for all future services. I would definitely recommend him to any friends or family. More

Great Customer Service Great experience with Blake our sales rep as well as James who we finished up with. Very customer service focused which was refreshing. Our daughter p Great experience with Blake our sales rep as well as James who we finished up with. Very customer service focused which was refreshing. Our daughter purchased her car her and recommended them and we are glad she did. More

Thumbs up for Blake Donaldson This was my first time purchasing a vehicle and I did not know where to start. I was introduced to Blake Donaldson who helped make my first car purcha This was my first time purchasing a vehicle and I did not know where to start. I was introduced to Blake Donaldson who helped make my first car purchase as seamless as possible. From the first time I stepped into the dealership, Blake was there to help me and answer any questions I had. He allowed me to take the time I needed to decide on the car and features I wanted. I have recommended Blake to my friends and family and will definitely return to him in the future. More

Aaron is great to work with! Who knew buying a car could be so much fun?! Aaron was informative, respectful, and helped me find the perfect car for me. I couldn’t be happier with Who knew buying a car could be so much fun?! Aaron was informative, respectful, and helped me find the perfect car for me. I couldn’t be happier with my car and with the whole car-shopping experience! Thanks Aaron!! More

An overall great experience I came in to look at a newer vehicle. Just window shopping. Blythe was the first person I spoke with and she is such a bubbly person. I haven’t decide I came in to look at a newer vehicle. Just window shopping. Blythe was the first person I spoke with and she is such a bubbly person. I haven’t decided to buy just yet, but will be in when I am ready! More

Great Had no problems and no waiting service was great everyone friendly and always explained everything even when we picked up the car everything was expla Had no problems and no waiting service was great everyone friendly and always explained everything even when we picked up the car everything was explained More

A great car buying experience. Scott was excellent. Scott was excellent to work with. He explained everything very well and spent a great deal of time with us going over all the various options of the v Scott was excellent to work with. He explained everything very well and spent a great deal of time with us going over all the various options of the vehicle. We would highly recommend Scott and Guelph Hyundai. John is very knowledgeable and was very helpful in explaining the financing and the warranties. More