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Guelph Hyundai

Guelph, ON

4.5
1,783 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,783 Reviews of Guelph Hyundai

October 01, 2016

Always Friendly Every time I go in to the service department I am greated with a smile. The service is always timely and they get me on my way. We can always share a More

by Tyson Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Doering
Oct 03, 2016 -

Guelph Hyundai responded

Hi Tyson, We are glad you found our service timely and efficient and that our friendly staff helped to brighten your day! We look forward to welcoming you back soon. Best regards, Meher Parakh //Customer Service Representative // meher@guelphhyundai.com

September 29, 2016

Our experience at Guelph Hyundai was a pleasurable one Scott Shafer—Guelph Hyundai Knows his stuff, is real and helped make the whole experience a pleasure. It was like meeting up with an old friend. O More

by kimabolger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John Schoeck
Sep 29, 2016 -

Guelph Hyundai responded

Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

Sep 29, 2016 -

Guelph Hyundai responded

Guelph Hyundai said on 09/29/2016 04:24 PM Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

Sep 29, 2016 -

Guelph Hyundai responded

Guelph Hyundai said on 09/29/2016 04:24 PM Thank you for the feedback! We love to hear that the vehicles you test drove at our dealership were the most impressive you had driven in your month's quest for the perfect vehicle and that you found the experience genuine, pleasant & hassle free service. Scott is pretty awsome and a pro at finding the perfect match to fit your needs. We look forward to seeing you at your first service appointment! Regards, Meher Parakh// CSR // meher@guelphhyundai.com

September 28, 2016

Enjoy the comfort while you Wait! I used to dread oil changes in other garages, but at Hyundai, I am totally comfortable and am able to catch up on emails, while watching the latest ne More

by Bonniedraper46
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Williams
Sep 28, 2016 -

Guelph Hyundai responded

Thank you for the wonderful review of our service and facilities. We are are committed to delivering industry leading customer service and our new dealership is designed to do just that - our drive through service really comes into its own in winter! We look forward to welcoming you back for your next service . Best regards, Meher Parakh // CSR // meher@guelphhyundai.com

September 28, 2016

Our recent No. 3 service. Our favourite 'greeter'! Donny sets the tone of the overall excellence of the dealership. He is willing to advise but not 'push' which is great. O More

by Hassett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Sep 30, 2016 -

Guelph Hyundai responded

Donny and Gary (our shuttle driver) join me in saying "Thank you" for your great review. Our service department is one of a kind and all our staff are committed to service excellence and I am glad it shows! We look forward to helping you with any of your automotive needs in the future! Best regards, Meher Parakh// CSR// meher@guelphhyundai.com

September 22, 2016

Going the extra mile! I recently called the Guelph dealership to schedule an oil change.. I was advised that there were a couple of factory recalls that they would take car More

by paula123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shuttle driver, Rachel Williams
Sep 22, 2016 -

Guelph Hyundai responded

Hi Paula, Rachel and Gary join me in thanking you for a great review and for making Guelph Hyundai your dealership of choice. Our most most important goal is to exceed customer expecations and we are glad you appreciate our service. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669 """

September 22, 2016

A happy place This dealership is very friendly and welcoming. They are very willing to work with you and get you into a car no matter your budget. They really make More

by PonyEspresso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenni Chandler
Sep 22, 2016 -

Guelph Hyundai responded

Thank you for your great review and for making Guelph Hyundai your dealership of choice. All our staff are committed to service excellence and we are glad it shows ! Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669 """

September 21, 2016

A recall Good quick service and on time . I asked how long it would take and was told about one hour. 45 minutes later I was on my way home. Only thing I wish More

by Howdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Giles
Oct 03, 2016 -

Guelph Hyundai responded

Thank you for your great review. Our Signature Service is designed to ensure your service is completed swiftly & that time spent at our dealership is a great experience. We welcome your comments and your suggestion about a quick car wash has been passed on to our management. Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com

September 21, 2016

Recall Service department was Polite, Efficient, and Quick, will come back again, now if they could only open at 7 am and have a shuttle at the time as well. More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Hi Simon, Thank you for your positive feedback, and we take on board your comments about an earlier opening hours. Our most important goal is delivering exceptrional service and to that end, should you require an early shuttle service, please feel free to request this amd Gary our shuttle driver will be happy to accomodate you whenever possible. Best regards Meher Parkh CSR//meherparakh@gmail.com

September 21, 2016

oil change Great as always fast and friendly service enjoy coming in for service. Treated like im somebody not just another client. Thanks for a great job More

by bingooonut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance, Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Thank you for your great review and for making Guelph Hyundai your dealership of choice. All our staff value your business & strive to deliver genuine & excellent customer service - we are so glad you felt we achieved this ! Best regards, Meher Parakh Customer Service Representative meher@guelphhyundai.com, Tel +519 836 7669 """

September 20, 2016

Longer wait times then I am used to... I have been to this service twice and both were supposed to be just quick oil changes and tire rotations, which took both times more than one and a ha More

by Emel Ipek Williamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justen Bagchus
Sep 22, 2016 -

Guelph Hyundai responded

Dear Emel, Thank you for your candid review. We truly regret that our time management & pricing has fallen below your expectations, however, quality is at the heart of our service philosophy and we we make no compromise when it comes to the safety & condition of your vehicle. Our industry leading service standards stipulate a thorough inspection of your vehicle, which includes a multi point check a visual of the brakes & a complimentary alignment check, this process does take a little time. Should you not wish to wait, our shuttle driver Gary will be pleased to assist you. We appreciate your feedback and your business and hope to do better next time! Best Regards Meher Parakh //CSR meher@guelphhyundai.com

Feb 03, 2017 -

Emel Ipek Williamson responded

Hello Meher. I have followed your suggestion this time and asked for a shuttle to take me to work after dropping off my car at the service early in the morning, and the shuttle driver Gary is the sweetest guy. So, this time all went great and that is what I will do in future. Thank you!

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