Guelph City Mazda
Guelph, ON
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14 Reviews of Guelph City Mazda
From the moment you walk into this dealership, they make you feel like family! I met Victoria in sales when looking for a used car. She is very friendly, knowledgeable and easy to deal with. Her communicati you feel like family! I met Victoria in sales when looking for a used car. She is very friendly, knowledgeable and easy to deal with. Her communication was flawless! Dean in the finance office was thorough and transparent. He explained some extended warranty options and helped me clearly understand the coverage. Kerry is the vehicle delivery specialist... She also did a wonderful job of communicating everything, making the delivery of the car stress-free and fun! And last but certainly not least, the receptionist Arihyana had a very welcoming smile. She is very friendly and helpful, making sure I was taken care of. Thank you Victoria, Dean, Kerry and Arihyana! What a great experience! We'll definitely be returning! Mike, Tamara and Lucas More
There is an important difference between profiteering and natural inflationary price increases. $180 for a tire swap (on rims) and an oil change is absolutely ridiculous. Their efforts to justify the cost natural inflationary price increases. $180 for a tire swap (on rims) and an oil change is absolutely ridiculous. Their efforts to justify the cost is even more comical. Ask any mechanic at a garage and they'll laugh at this cost. Don't waste your time here. More
My experience with Mazda City Guelph was amazing. Laurie Grist greeted me from the first time I stepped in to the shop. She is very friendly and not pushy at all. She is very honest to answer any questions. Grist greeted me from the first time I stepped in to the shop. She is very friendly and not pushy at all. She is very honest to answer any questions. She kept in touched until my car arrived. She still keep in touch asking about how do I like the car etc. Thanks Laurie. More
_PARTS Several months ago I was looking for an Air bag ECU for a 1996 Mazda Miata. I had tried Owen Sound Mazda because it was closer, but it was no longer available. Then someone told me Bob at Guelph Ma ECU for a 1996 Mazda Miata. I had tried Owen Sound Mazda because it was closer, but it was no longer available. Then someone told me Bob at Guelph Mazda was very knowlegeable so I called him. He verified interchangeable Pt #'s and gave me a used part website that eventually led to me finding the ECU I needed in New Jersey. None in Canada. Installed the used ECU and warning light was out. A long road but final success. Thank You Bob, you were very helpful. Glenn J. More
My Experience at Guelph City Mazda My thoughts. I have been to the dealership only once, to have service on the car and to have the summer tires installed. Service was efficient and My thoughts. I have been to the dealership only once, to have service on the car and to have the summer tires installed. Service was efficient and not time-consuming. This experience, plus the initial ones of selecting a car and buying, was very good. Paul Pennock More
Resolution on the horizon!! After a meeting with Mazda's Field Technical Manager I feel better about a resolution being reached for my issue. Steve is very knowledgable and is gr After a meeting with Mazda's Field Technical Manager I feel better about a resolution being reached for my issue. Steve is very knowledgable and is great to talk to. Thanks to Mohsen for setting up the meeting we are now headed in the right direction. More
Warm and very friendly staff My purchasing a new vehicle was a great experience at Mazda. Reg greeted me with a warm friendly smile. He was calm and did not rush through teachin My purchasing a new vehicle was a great experience at Mazda. Reg greeted me with a warm friendly smile. He was calm and did not rush through teaching me how to operate all the bells and whistles . When I called the next day again he did not rush through things. I highly recommend Mazda and especially Reg. Thank you to all staff More
Honest all around, no bs, just what you want in a car dealer All of my interests and concerns were addressed, I was spoken to like a human being instead of a moron unlike most car dealers. Being a woman, it's no All of my interests and concerns were addressed, I was spoken to like a human being instead of a moron unlike most car dealers. Being a woman, it's not easy for a salesman to listen to what you want in a vehicle. Reg Rosauro is honest and attentive and far from pushy. He will steer you in the right direction. I love my car, thanks Reg and all Mazda staff! More
First time car buyer! This dealership was awesome to work with. My son was buying his first car and we picked the right place to shop! Kallen was a great sales guy, very fr This dealership was awesome to work with. My son was buying his first car and we picked the right place to shop! Kallen was a great sales guy, very friendly, never pushy, super easy to talk with and truly understands what great customer service is. In a time when so many businesses fail when it comes to customer service, this dealership nails it. I would absolutely recommend buying there and make sure you ask for Kallen! Thanks again Guelph City Mazda - well done! More
rude and arrogant Asking questions by a customer should not upset service staff...customer service 101. I will never come back to Guelph Mazda!!! Get young happy staff Asking questions by a customer should not upset service staff...customer service 101. I will never come back to Guelph Mazda!!! Get young happy staff More

