Grove Chrysler Dodge Jeep Ram

Excellent first experience buying a vehicle, highly recommend Gary Powers & the rest of his team! Thorough with answering any of my questions, patient & very kind. Adam worked some magic for me to get a beautiful new truck, thanks so much guys!!

Took my 2017 jeep patriot in because of a engine being in after having it all day he told me that the engine light is on because it's cold out. So they told me I was good to go, I jumped in my car and start it and lone and behold my engine light is still on a my heater fan isn't working. Shut it off and walked back in and said it's not fixed andy heater fan isnt working. He then proceeded to tell me that it's because it's stone cold so your heater fan isn't going to blow until it's warm. So he told me to leave it for an hour to let it "warm up" so after an hour I picked up, heater fan works and the engine light is off. And he told me not to shut the car off for atleast 20 minutes. As I'm driving I realize I have no power as I accelerate and my rpms are super high and not coming down. Also my engine light is back on. Called them when I got home and they said plug it and it should go away. The next day I took it to the Chrysler dealership in stony and after a day they told me that it's my cam shaft sensor and it needs to be replaced. And they were super awesome and treated me like a family member. Will never again take my Jeep to Grove Dodge ever again and I definitely do not recommend them to anyone. They are rude and don't care about what the customer wants.

They were very helpful and willing to women around a budget for my needs. Acted quick! Very happy with how things were handled and prepared.

I was able trade my old truck in for a new one at a great price same day. I would recommend this team to anyone considering a trade in, or a new or used purchase.

Work being done in shop was great. Customer service needs to be more clear on the Total cost / bill being charged to customer before work is being done as well as accepting the answer NO when a customer doesn’t want to pay for something and say they don’t want to pay for something. Wasn’t pleased with customer service at all.

I’ve had our vehicle in for multiple warranty issues and the dealership never seems to be able to find a problem.... wait now that my warranty is over oh my gosh the problems have been found!!! No thank you.. plus it takes 2.5 hrs to change the oil... I will also never get sucked into buying a service package threw these guys. Worst dealership I’ve ever been to and there service department should be shut down. Such a joke!! Very disappointing!!

After the hustle and bustle of the holiday season, I really appreciated receiving a reminder about the recalls I was due to have done on my Jeep. And the experience could not have been easier...a major plus in consideration of my 10 month old. I was able to get an appointment right away. No waiting around for a shuttle after I dropped off my vehicle; he was ready, the moment I was. Had all the parts needed for the job, on hand, so the work was actually done in the amount of time that was promised to me! Easy, Accommodating, and Dependable... what more would you need.

I’d been into the service bay a few times to get my one tire topped up with nitrogen and David was genuinely concerned that we’d better fix the root of the problem sooner than later! He checked my Tire & Rim coverage and offered to have the shuttle take me to work in the morning and bring me back when the job was done. They were very accommodating to my schedule which I greatly appreciated! Everyone was personable, friendly and genuine. My tire was fixed in the time frame estimated and I was pleasantly surprised to find my Jeep was even wonderfuly cleaned as well!

Leo was great as well as his manager, I had a great experience. Got a great deal and they looked after all my needs, see u when I buy my next truck !

Fixed my truck same day, phoned when ready. Thanks David and Norm very friendly people at Grove Chrysler Dodge Jeep. Thanks again boys,good job