Great West Chrysler Jeep Dodge
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 175 service reviews
Brought my Jeep Grand Cherokee in coz I heard a tapping sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. sound louder than usual on initial cold start up. They said it was the lifters on the left bank. They had my Jeep two weeks no call back no updates. I had to call them to get info which my service advisor Brian had answers but never called me back to tell me xxx they’re doing or a time frame unless I called them. No courtesy car offered no rental car offered. Got it back and still made the same sound plus a new one from the belt. Brought it to another garage for the squealing sound and it was the belt and they said it wasn’t aligned properly. All the work they did was warranty so I didn’t pay but they didn’t solve any issue that I was concerned with. Service advisor was polite but full of xxxx. Never going back More
The service department over charged me, useless inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. inspections, no findings still yet got charged for it. I recently got work done and paid $4000 and yet the problem wasn’t resolved. More
Came to the quick lube before the dealer even opened. They brought me straight in 20 minutes early. The service was by far the best I have received to date They brought me straight in 20 minutes early. The service was by far the best I have received to date More
too much wait on express lane just for an oil change . take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on take 30 min outside before opening the door and 3hrs inside waiting to get an oilchange . .Staff are Slacker . I was waiting the door to open on the left lane when David Lysne Told me to wait 15 to 20 min and move to middle lane. while waiting for about 20 min new vehicle pull up to the left lane and david lysne let the new vehicle get inside right away.and then told me to transfer again to the left lane to go behind the vehicle that just came seconds ago. I was very dissapointed how Mr david lysne handle customer service .He should give a customer a fair treatment no matter what the itnicity is. I hope Great west chrysler stony plain management look into this .I bought my vehicle in this Location and yet I experienced such a very bad service. More
Good service and friendly staff. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. Good Mopar express lane oil change. The wait time was pretty slow but the service made up for it. More
I sat in quick lane for 45 min. Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they al Just kids working the quick lane, giving me attitude about him forgetting to put on my oil cap creating dust within the opening of fresh oil, they also spilt oil within areas not caring to clean it up. They claimed to check my tires which they didn’t, I shouldn’t have to tell them what to do for an oil change. My air filter also wasn’t checked, I was told to wait around more which I shouldn’t have too. The guys were standing around looking lost in the first place.The past few visits have been nothing but the worst customer experience. The guy at the desk was willing to get the kid working on my truck though he shouldn’t have to chase these “techs” around to make sure the job is done after I mention it. I feel like they treated me like a woman that was clueless. More
Took my vehicle in for Emissions and Tuneup. Megan and Rob provided me with excellent care and service.. on the drive home my vehicle was better than new. Thanks to all who worked on my Jeep Megan and Rob provided me with excellent care and service.. on the drive home my vehicle was better than new. Thanks to all who worked on my Jeep Len Bushell More



















