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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
965 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 965 reviews

June 12, 2024

Staff are very friendly and pleasant, even the staff that are not looking after your vehicle. The service bay is clean and tidy. More

by Mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Grande Prairie Volkswagen responded

Hello Mford, Thank you for the fantastic review! We're thrilled to hear that you found our staff friendly and our service bay clean and tidy. It's our goal to provide a welcoming and efficient service environment for all our guests. Brad, Mickaela, and the rest of the team really appreciate your kind words and are glad they could make your visit a pleasant one. Warm regards, The Grande Prairie Volkswagen Team

Helpful
June 10, 2024

We have received excellent service from Franklin. He was very Knowledgeable about the vehicle I was purchasing and took the time to answer any questions I had and go over the car with us..He is an ou More

by NorthernGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello NorthernGirl, Thank you for your glowing review! It's heartening to hear about your positive experience with Franklin and the level of care and expertise he provided. We're glad that your family felt welcomed and well-informed throughout your car buying journey. Your recommendation is greatly appreciated, and we eagerly look forward to assisting you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 10, 2024

Amazing experience at Grand Prairie Vw! We just bought an Atlas crossport from a very kind and generous salesperson, Navpreet. She was amazing in giving us the best price possible for the g More

by Nicole monks
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Nicole, Thank you so much for your glowing review! We're delighted to hear about your wonderful experience with Navpreet and the rest of our team. It's fantastic to know that Navpreet could assist you effectively in finding the best deal for your Atlas Crossport. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, The Grande Prairie Volkswagen Team

Helpful
June 10, 2024

Franklin and all the employees we dealt with were absolutely amazing. Franklin was not pushy and waited till I was ready to purchase. He didn’t overwhelm me and listed to what I wanted. More

by Katieshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Katieshaw, Thank you so much for your kind words and excellent review! We're thrilled to hear about your positive experience with Franklin and our team. It's great to know that you felt supported and not pressured throughout your decision-making process. We strive to listen and cater to your needs precisely because we value your satisfaction above all. Looking forward to welcoming you back in the future! Best wishes, The Grande Prairie Volkswagen Team

Helpful
June 07, 2024

Tracy was great from start to finish to get us into what we wanted. She was very helpful and made the entire process stress free. I will definitley recommend Tracy to friends or family in the future. More

by Dakotalewko4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Teves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Dakota, Thank you so much for your glowing review! It’s wonderful to hear that Tracy helped make your experience at Grande Prairie Volkswagen both helpful and stress-free from start to finish. We are thrilled that you found exactly what you needed with us, and we look forward to welcoming you and your friends or family in the future! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 05, 2024

Love going to this place the staff are very helpful and the coffee is awesome More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Melissa, Thank you for your glowing review! We're thrilled to hear you enjoyed your visit and the coffee too! It's always our goal to provide helpful and friendly service, and we're glad that Michaela and the team could do exactly that. We look forward to seeing you again for your next service visit. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 03, 2024

Navpreet really listened to what I was looking for and went above and beyond to get me in my new suv. She is a rockstar More

by michellefurlong205mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Michelle, Thank you for sharing your experience! We're thrilled to hear how pleased you are with the service Navpreet provided. Going above and beyond for our customers is what we strive for at Grande Prairie Volkswagen. Enjoy your new SUV and please know we're here whenever you need assistance or just want to share more about your journeys! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 03, 2024

Tracy is awesome! She’s honest, friendly, and genuinely wants to help you find what you want. We need more sales people like Tracy! We had a great time full of laughs More

by Hope J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Teves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Hope, Thank you so much for the fantastic review! We're delighted to hear about your positive experience with Tracy. Her commitment to friendly and honest service shines through, and we're glad it made your vehicle purchase enjoyable and stress-free. We look forward to welcoming your friends and family who come our way—thanks to your recommendation. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 01, 2024

spoke with Tracy Teves over the phone and she was very helpful and genuinely interested in answering my questions about a purchase. More

by oncewaslost1982
Recommend Dealer
Yes
Employees Worked With
Tracy Teves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello oncewaslost1982, Thank you so much for your kind words and excellent review! It’s always heartwarming to hear about the positive impacts our team, especially Tracy, has on our customers' experiences. We’re thrilled that she could assist you thoroughly over the phone and show genuine interest in your questions. Remember, we’re just a call away whenever you need further assistance or decide to make a purchase! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
June 01, 2024

My experience was great! No pressure, all facts and more than willing to work with you. I knew what car I wanted and was able to compare a few trim levels. All friendly and I More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Grande Prairie Volkswagen responded

Hello SD, Thank you so much for your wonderful review! We’re thrilled to hear that your experience was pressure-free and that you felt well-informed throughout your visit. Shawn, Teri, and Stuart truly represent the spirit of our team here at Grande Prairie Volkswagen. We aim to make everyone feel at home and appreciated. We look forward to serving you again in the future! Warm regards, The Team at Grande Prairie Volkswagen

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