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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,427 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,427 reviews

December 19, 2017

Excellent experience Went in for a test drive and that same day got approved. My salesperson Agnieszka was friendly personable very pleasant to deel with. No pressure to b More

by Timmy970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
December 19, 2017

Trade in Agneiszka was wonderful friendly. She was very helpful and knowledgeable about the vehicle that I was buying. I would definitely recommend her to so More

by Whenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mervin Laruan, Agnieszka Duras-Kamau
December 19, 2017

First time buying experience made easy. Due to upgrade and move on Grande Prairie Nissan made purchasing my first vehicle, a 2015 Nissan Sentra, the experience that it should be. During my t More

by Eroesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sjouwerman, Ahmed Eltayeb, Robbie Young
December 16, 2017

Excellent new car buying experience Went to buy a new vehicle but it was not in stock. Ahmed went way out if his way to get me the car I wanted and gave me a really good deal on my old c More

by SirYeet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Eltayeb
December 15, 2017

Super service they make me a very good offer . They did everything for me. They deliver the a car and the deal was amazing. I enjoy the car so much I never had so many feature in a car. I choose More

by Gilbert Berube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Berube, Ted Feltham
December 15, 2017

Excellent experience! I had the greatest experience with this dealership! Friendly people who are very willing to help get you the best deal. I am extremely impressed!! More

by QueenK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schelby L'hirondelle
December 14, 2017

ACKNOWLEDGED AHMED EL TAYEB Meeting Ahmed first the very first time was very fantastics and memorable based on the nice impression he offered the customers. He is a seasonal and More

by olutokaseen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Eltayeb
December 13, 2017

evaluation performance I recieved an excellent service when buying a truck . employees are very accomodating and it was clearly explained the function, terms and condition More

by anjeliefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
December 12, 2017

Great Service A BIG THANKS to Rob and Mervin!!! Was able to "one-stop" shop and get my X-Trail up to speed with the maintenance and repair required to run this w More

by X-Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mervin Laruan, Robbie Young
December 06, 2017

Better Service Service was a lot better than my last experience at this dealer. Appreciate the effort to get my truck back on the road as soon as possible. More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Young
Dec 06, 2017 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry we let you down. The Service Manager has been alerted to your concern and will work with his team regarding the appointment booking process. The Service Manager will be in contact with you to further discuss your concern and to work towards a resolution. I am grateful that you have brought your concern to our attention, as this has allowed us an opportunity to address your concerns and hopefully work with you towards a resolution. We strive for 100% customer satisfaction 100% of the time.

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