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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,276 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,276 reviews

November 22, 2017

Stellar Service Agnieszka and her manager Kyle went the extra mile to help me into my new truck, we had a few things to get in order but they helped out with the proc More

by Jordan Dutka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
November 22, 2017

Great Experience Agnieszka was very knowledgeable about the Qashqai vehicle that I purchased which helped my decision making process. I enjoyed working with a woman sa More

by Phyllis2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
November 22, 2017

Great customer service Had an amazing experience Shelby and Mike are awesome people to deal with and would recommend people to go in and see what they have to offer they hel More

by Duncan Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schelby L'hirondelle
November 21, 2017

amazing customer care honestly didn't plan to buy a new suv, we were just window shopping. the excellent service and helpfulness of Mr Gillett made it an easy decision to b More

by kfrancotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
November 21, 2017

Terrible service everytime I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times More

by mkraw1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 05, 2017 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry that you feel let down by our parts and service department. Grande Prairie Nissan must abide by the process and policy set forth by Nissan Canada when dealing with any warrantable issues. Grande Prairie Nissan employs professionally trained and certified Nissan technicians and advisors. Our technicians and advisors are factory trained and specialized in Nissan products. As you indicated, the part was installed by a non-Nissan authorized third party, which is in direct violation of Nissan Canada’s warranty terms and conditions. As previously explained, we are happy to assist with the warranty procedure for the part itself, but we must adhere to Nissan Canada’s process in order to receive a favorable claim for you. I am grateful that you have brought your concern to our attention, as our goal is to ensure your satisfaction. It is our hope that you will choose to work with us to gain a favorable warranty claim.

November 20, 2017

Ahmed EI Tayeb I recently bought a truck through Nissan and my dealer was Ahmed EI Tayeb excellent job couldn't be happier with the experience. I got exactly what I More

by Dyson gamblin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Eltayeb
November 17, 2017

Dream Truck Experience The whole staff at GP Nissan knows how to get the job done right without making you feel pressured. I cannot thank Colton Lehoux or Kyle Thorne enough More

by jthills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Lehoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Thorne, Ted Feltham
November 17, 2017

Clint was very helpfull and no charge for something not cove Clint was very helpfull on something not warrenty and did it for no charge on my moms vheicle when we couldn't find the lock but tool More

by Merlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Primmer
November 16, 2017

bought new car great overall buying experience, found sales person very knowledgeable and friendly, found product to be exactly what I was looking for at a fair pric More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Thorne, Ted Feltham, Agnieszka Duras-Kamau, Jenna Farrell
November 16, 2017

Fantastic experience!!! 1st visit to GP Nissan was a wonderful experience. Treated really well from the word go. Didn’t feel pressured Ahmed, Kyle, Ted and Mandy were awesome More

by Ludmilla68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Thorne, Ahmed Eltayeb, Ted Feltham
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