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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,161 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,161 reviews

July 27, 2015

Incredibly Professional Came into GP Hyundai several months ahead of when we would be looking to buy, Chase had no issues with that and took us for a test drove and even ente More

by CodyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 21, 2015

Best experience ever at a car dealership Walking into this dealership we were immediately greeted and introduced to a salesperson. She was friendly, easy to talk to and took notes about what More

by MelsSantaFeXL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
July 16, 2015

Good not great Brittany is a great salesperson. Persistent and caring and willing to listen and help how she could. What i disliked was that when i was given an inti More

by Jtango21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman
July 13, 2015

Amazing experience!! I had a bad experience back in November with a different dealer. When Cordell found out he contacted me to help me out. He got me out of my old vehicl More

by amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
July 13, 2015

Greart Very helpful in telling me about all the car features and how to use them. Friendly and professional in explaining the contract and prices for the veh More

by louise123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 11, 2015

Friendly and patient service! I had exceptional customer service at GP Hyundai. I was upset about the loss of my previous car to an accident and completely unsure about what I want More

by Laura J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman, Kaitlyn Malcolm
July 03, 2015

Smooth and easy. Chase was very helpful and found exactly what I was looking for in a couple of hours...his service was friendly and efficient...thanks for all the hel More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Gage and Darcy Burrell.
July 03, 2015

excellent team of car dealership I was with my friends and husband looking for car. Kati Carlson was the 1st person approached us with smile and great personality, vibrant and energit More

by mimi28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 02, 2015

routine service and warranty repairs sales people like to put add ons to the bill of sale of new vehicles, examples like anti theft glass eching and nitrogen in tires which is a joke 70 % More

by not really impressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please understand that any additional products that are offered during the sales process are optional and offered to all of our guests should they wish to enhance their purchase. Hyundai Canada provides a rental car to clients who have opted to purchase the extended warranty and are left without the use of their vehicle for 24 hours. Should you wish to discuss the options and products available through our dealership please do not hesitate to contact our Sales or Finance Manager directly at the dealership. They would welcome the opportunity to clarify and answer any questions you might have. Regarding completing services at early intervals, this is only offered if a regular maintenance service is due or shortly coming due. The regular maintenance schedule is developed by Hyundai Canada and is intended to be followed to keep your vehicle running at optimum performance. We do our best to offer a courtesy vehicle to all of our customers that have purchased the Hyundai protection plan. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. We are available to answer any questions or concerns you may have at any time. We look forward to welcoming you back into our dealership where we will do our best to provide you with 100% satisfaction.

Jul 02, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please understand that any additional products that are offered during the sales process are optional and offered to all of our guests should they wish to enhance their purchase. Hyundai Canada provides a rental car to clients who have opted to purchase the extended warranty and are left without the use of their vehicle for 24 hours. Should you wish to discuss the options and products available through our dealership please do not hesitate to contact our Sales or Finance Manager directly at the dealership. They would welcome the opportunity to clarify and answer any questions you might have. Regarding completing services at early intervals, this is only offered if a regular maintenance service is due or shortly coming due. The regular maintenance schedule is developed by Hyundai Canada and is intended to be followed to keep your vehicle running at optimum performance. We do our best to offer a courtesy vehicle to all of our customers that have purchased the Hyundai protection plan. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. We are available to answer any questions or concerns you may have at any time. We look forward to welcoming you back into our dealership where we will do our best to provide you with 100% satisfaction.

June 30, 2015

Cordell is AWESOME I realize my review may seem out of place on the GP Hyundai site but my initial meeting with Cordell was at this dealership last summer and while I ha More

by 2015TSiGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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