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Grande Prairie Hyundai
Grande Prairie, AB
1,343 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save!
An AutoCanada Dealer
Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,343 reviews
November 03, 2018
Great Customer Service Kati and her manager were incredibly helpful and understanding of my situation and did everything they could to get me into vehicle that I really want Kati and her manager were incredibly helpful and understanding of my situation and did everything they could to get me into vehicle that I really wanted. They did a great job. More
by jhaboom
Employees Worked With
November 02, 2018
Excellent customer service Kati was awesome, I have told a few people to contact her!!! she is very professional and does a xxxx of a job, Brittney is absolutely fantastic she e Kati was awesome, I have told a few people to contact her!!! she is very professional and does a xxxx of a job, Brittney is absolutely fantastic she explained everything in great detail. They both made my purchase a great experience, Thsnk you 🤗 More
by Kim1967
October 31, 2018
Outstanding! With this being my first time buying a vehicle from a dealership I couldn’t be happier with the impeccable customer service from all departments! Kyl With this being my first time buying a vehicle from a dealership I couldn’t be happier with the impeccable customer service from all departments! Kyle Farquhar was amazing! He listened to everything I was wanting in a new vehicle and made it happen! Thank you! I’m riding in style now! ?? More
by Kristen
October 29, 2018
Welcoming place GP Hyundai was helpful in getting me what I was looking for and made my car shopping experience an enjoyable one. I would recommend to others! GP Hyundai was helpful in getting me what I was looking for and made my car shopping experience an enjoyable one. I would recommend to others! More
by Jackie
October 25, 2018
Helpful friendly staff . Willing to do whatever it takes to solve problems and find solutions for customers! This is my second vehicle bought from Hyundai! . Willing to do whatever it takes to solve problems and find solutions for customers! This is my second vehicle bought from Hyundai! More
by 1234k
Employees Worked With
Employees are nice!
October 15, 2018
Utterly disappointed We live in Yellowknife and Grande Prairie Hyundai is the closest Hyundai dealer to our location. We had an issue with the A/C back in May 2018, we sto We live in Yellowknife and Grande Prairie Hyundai is the closest Hyundai dealer to our location. We had an issue with the A/C back in May 2018, we stopped by the service departement coming back from a family vacation. They quickly diagnosed the problem and ordered the parts. We agreed with Lori that we would come back in the Fall to have the part installed as it was a 12 hours drive. We called in September, to book an appointment and confirmed that everything was good to go. Lori confirmed that they had the part and I also requested to start working on the car as early as possible in the morning as we were going to drive back home right after and we had a 5 hours drive to our first stop. When we arrived for our appointment, they were missing a part and there was no note on file about starting to work on the car early. It appears that we will have to come back again as they cannot get the part before at least a week! If Lori would have confirmed that the parts were available more than two weeks prior when we booked the appointment, especially knowing that we were from out of town, she could have avoided us a costly 2400km trip! Update since the first review. The service Manager, Dean Smith responded to this review well by apologizing for the error and took a few steps to apologize, he offered the oil change and filled up our tank. Most importantly, he will have the part delivered to Yellowknife and pay a local shop over here to avoid another trip for this install. He indicated that processes will be put in place to ensure availability of parts especially when a customer is coming from out of town. Hopefully, such a situation will not happen to anyone else. More
by Etienne Marcoux
October 13, 2018
Hyundai dealership is great. Have Kyle to thank for getting I have never anyone, all the staff in loved work so hard at making my dreams come true. You all rock. Thank you. I would and will recommend this de I have never anyone, all the staff in loved work so hard at making my dreams come true. You all rock. Thank you. I would and will recommend this dealership and team to everyone I know. More
by Crystal
October 12, 2018
It was a great experience altogether!! All my questions were answered and I never felt rushed or pushed into anything!! My last experience at another dealership was horrible and I was never All my questions were answered and I never felt rushed or pushed into anything!! My last experience at another dealership was horrible and I was never going to buy new again and you guys changed that for me! I’m so happy with my vehicle! More
by Shiloh68
October 08, 2018
Top Notch!! Our Salesperson Kyle was easy to deal with and did not pressure us into a decision, the entire staff from finance to service was eager and willing to Our Salesperson Kyle was easy to deal with and did not pressure us into a decision, the entire staff from finance to service was eager and willing to help. More
by North Soupys
October 03, 2018
Best dealer I cannot believe the service I recieved. It was outstanding to say the least. I purchased a used vehicle and within 6 months the motor broke. With not I cannot believe the service I recieved. It was outstanding to say the least. I purchased a used vehicle and within 6 months the motor broke. With not having warrenty (I didn’t purchase any) I had no options. I then called Grande Prairie hyundai and they helped me out tremendously. I thought the world was over, but they put me into a brand new 2018 vehicle. I am almost happy that my vehicle broke! Got a new car and got to deal with the best people. Thanks to Meghan for starting with the search and showing me all my options and letting me know we would sort it all out and to Kati for making it an easy process and thanks to Brittany for making us all laugh and being so kind! and to the rest of the team for doing an outstanding job. You all really made my day! More
by Mikaila10
