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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,183 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,183 reviews

April 26, 2017

Super friendly The grande prairie hyundia has been great to work with. Everyone is very friendly and personable. You feel very welcomed when you walk in and are gree More

by LMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Reeb
April 18, 2017

Awesome experience I must say one of the very few times i felt not pressured into deals! Meaghan Odegard was Amazing! love how smooth it went, she offered us more for ou More

by Beatrix van den Berg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
Apr 18, 2017 -

Beatrix van den Berg responded

I meant to say was Not pressured into a deal! lol...honest mistake!

April 11, 2017

Peace of mind Everyone was so friendly and listened to what I wanted instead of trying push something on us. There was no need to argue over what was what More

by Drgnet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Parekh
April 06, 2017

helpful and patient I dealt with Kati and she was outstanding. It takes a long time for me to evaluate a purchase like this and she continued to answer my questions with More

by Lenore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2017

Wonderful experience Katy, Will and Brittany are the best. It was a great experience from start to finish. Love the new vehicle and would recommend this dealership to an More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2017

Best service ever! Katie was a dream to work with, totally went above and beyond what any other dealer had to offer. I was in the fence with different vehicles but the e More

by Jdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The singing sales manager
March 27, 2017

Great First Experience! This was my first time buying my own vehicle and the staff at GP Hyundai made it easier than I could've imagined! Loved my time spent there. More

by Chelsey Holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
March 21, 2017

Great Experience I originally got a vehicle that I was talked into, and completely hated it for the entire 2 months that I owned it. Teri was amazing and helped me get More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri Lorenzen
March 13, 2017

If I could give it 0 stars, I would they may say customer satisfaction matters, but it absolutely DOES NOT. brand new vehicle less than 2 weeks old had multiple things, including the eng More

by UnsatisfiedCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Meaghan Odegard, Chris Harris
Mar 16, 2017 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are very sorry that you were experiencing issues with your new vehicle. We do not want to let you down or have you lose faith in the Hyundai product or our dealership. I understand that you have been in contact with the Sales Manager and an agreement and solution has been reached ensuring your satisfaction. We look forward to regaining your trust and earning back your business. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time and without honest feedback this would be impossible to attain. Wishing you safe travels and new adventures.

March 11, 2017

Fast and easy process trade from x-terra to titan Meaghan is super friendly and easy to deal with. She made the process easy and followed through on every detail as far as what we were looking for. Mu More

by rds1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
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