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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,457 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,457 reviews

February 27, 2013

Although the staff all seem to be quite friendly, the customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am a More

by blondy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
Apr 16, 2013 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding lack of communication between our associates, and the issue of staff turnover our dealership has recently experienced. Please be assured that we are continually striving to improve our internal communication so that we can provide the best possible service and information back to our customers in a timely fashion. Recently, some of our staff has had the opportunity to attend Hyundai Canada customer service training. This training has proved to be invaluable and I believe that we now have the right team in place to offer every guest an exceptional experience. Ongoing training is a commitment that our management and staff regularly participate in. I would like to work with you to resolve your concerns and earn back your trust and business. --------------------------------------------------------------------------------

February 27, 2013

Lindsay was wonderful to deal with open nad friendly finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a bi More

by macsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

I came into the dealership today as I am thinking about purchasing a new car. I met with Chantel (spelling?) and she was very knowledgeable about the products and gave me lots of great information! She was More

by cscho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

I always receive excellent support from the professional and polite service and sales staff. I most definitely would recommend this dealership to anyone looking to make a change. More

by SharonD83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

Jenna worked with me to introduce me to the 2013 Santa Fe. I found her to be knowledgeable about the product, both its conveniences and its technical merits.She has a cheery approach, and did not at any t More

by sami231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

Jenna and the folks at G.P Hyundai made my car buying experience both fun, and painless. I was able to buy the perfect vehicle in a relaxed, no pressure environment. Jenna took the time to answer all my More

by afitche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

Buying a vehicle at Grande Prairie Hyundai was a very positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful More

by Rdthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard
February 26, 2013

Chantelle was very helpful and patient as we tried to narrow own our choice between a Hyundai or a GMC. At the end of the day, it came down to dealership and sales person preference (we wanted to ship lo More

by Melbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 26, 2013

Tony was fantastic , helped me find the perfect car . He even called after the sale to see how things were going . I highly recommend Tony More

by RP77
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony eisan
February 26, 2013

I had a great experience at Grande Prairie Hyundai! I had a great experience at Grande Prairie Hyundai! All of the employees were friendly and I never felt pressured to make a purchase. The dealersh More

by amorley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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