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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,636 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,636 reviews

June 28, 2015

They go the extra mile for u Tim at Financing worked the banks so well that he got me an awesome interest rate of only 1.99!! I left with a truck and payments that I am very happy More

by Ken Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Tim Horcoff
June 28, 2015

Absolutely the best in Grande Prairie HANDS DOWN! I was buried in negative equity. It was making almost impossible to get into something that I wanted to drive for many years. I went to dealership aft More

by Maddenmkell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard, Will Mears , Brett Lauder, Jeremy Dally, Nikki Schierman, Kerry Kaban
June 27, 2015

Great customer service, with very friendly helpful staff Went to the local Ford dealership being a ford owner all my life but felt I was being ripped off. My friend who has always ran dodge trucks (of which More

by tickell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 27, 2015

New pickup truck Went to gp crysler dodge jeep for a new pickup in the afternoon and was rolling out the doors in my new truck in just a few hours later, wayne was ver More

by Kodijohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wayne Villeneuve
June 26, 2015

Easy and Fun I was looking for a specifically optioned Ram truck and was happy to find that they had one in stock that suited my needs. The sales department took More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Lauder, Nikki Schierman, Steve O'Dell
June 23, 2015

Great customer service Awesome to deal with and everything was a breeze! I went in looking at Jeeps, not expecting to buy. After talking with Kevin he got me exactly what I More

by KMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 21, 2015

Awesome service Jordan delivered what we requested! Was really helpful and willing to go that extra mile for us... thanks Jordan! Paul - Paperwork was dealt with More

by Mike Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 21, 2015

Service department scam artists. Took my car in to get some work done. They tell me the rotors need to be replaced. I said ok but it should be under warranty from being replaced 6 mo More

by User33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jenna Farrell, Ryan Prince, Danielle Mathieson, Donald Teal, Kevin Friesen
Jun 22, 2015 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. After reviewing your concern we have gone back into our system to try and locate the service advisor and technician that was working with you so that we could use your situation as a teaching tool to re-train these individuals. After investigating we have not been able to find any information regarding your visit. We take the concerns you have listed very seriously and would like the opportunity to work with you to earn back your trust and business, but further more we want to ensure all future guests do not have the same experience. If you would be so kind as to contact the Service Manager directly, Mr. Brent Bohnen at 780.532.3560 so that he can learn more about your visit and work with you to rectify your concerns. I am grateful that you have brought your concern forward, as we strive for 100% customer satisfaction 100% of the time.

Jul 05, 2015 -

User33 responded

Can't find my information in your system? I've given you my information and you haven't contacted me or even acknowledged that I was in fact a real customer and this really happened.

June 20, 2015

My first time buying a car was awesome I went into the dealership not really knowing what I would like to be. A friend of mine was in the process of buying a truck and was informed of the f More

by Speedy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Reber
June 19, 2015

great experience I had a great experience with the auto group, was looking for a new car and found my dream car. Vance did an amazing job meeting with me around my cra More

by carljo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vance Ridsdale
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