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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.7
3,013 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 3,013 reviews

June 08, 2018

Very poor customer service the service depar Just have to say first of all I love my salesman Dale. Such a great guy and I would definitely buy from him again but unfortunately it looks like I wi More

by Gpguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darran Berg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Bohnen, Dale Scotton
Jun 19, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustrations and I am sorry for the inconveniences that you have been caused. Unfortunately, Chrysler Canada does set guidelines and processes that our shop and technicians must adhere to with regards to specs that they must follow. It is my understanding that you have been in contact with the Service Manager and the air conditioning concern has since been repaired. Should you have any further concerns please do not hesitate to contact the Service Manager as he welcomes the opportunity to work toward resolutions with you to ensure your satisfaction. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

Jun 25, 2018 -

Gpguy responded

Idid share my experience in 3 emails sent over 2 weeks before i got a response. Selling a vechicle is one thing but poor service afterwards is another. As i clearly said in my emails this last service wasnt strike one. It was strike 7. A free car wash wont buy your way out of this one. Fortunately theres other options in our small city

June 06, 2018

Great customer service I had a great experience at this dealership, Ray found me the perfect Jeep, He was friendly and very knowledgeable about what he does. Paul did my fin More

by SarahBlan0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Parsons
June 06, 2018

Great Purchasing Experience!! When going into GP Chrysler, I was immediately greeted by Tem! Tem has a very upbeat and positive attitude, and if he can't answer you're question, he More

by mlarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tem Bakare, Dale Scotton
June 05, 2018

Trustworthy. My daughter needed a new jeep wrangler and as her dad living in Kelowna Keffrey and Brent who work for GP Chrysler were so helpful on the phone to put More

by AdrianMark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Cavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keffrey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Bohnen
June 02, 2018

BEST Salesman I’ve Dealt with Will is the best salesman I Have had the pleasure of dealing with I came to him unhappy about my 2014 around so he did everything in his power to fin More

by Whitewolf2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018

Great experience! Steve helped my parents buy a van last summer and based on the experience I would recommend him to my friends and family for their next vehicle. He ev More

by mariuswyn
Recommend Dealer
Yes
Employees Worked With
Steve O'Dell
May 25, 2018

Don service guy A quick note of exellence from gp chrysler.In a boom town like gp we expect things to be busy and have to wait our turn for services wanted.On a tight More

by spgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Teal, Don Clarkson
May 25, 2018

Good information and knowledge Was treated very well Paul introduced to Ray. All was done very well. Ray was very through in showing me vehicle and demonstrating all functions and o More

by caravan,jm58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Parsons
May 17, 2018

My first Jeep My daughter and I stopped by Grande Prairie Chrysler last week and test drove a Jeep Trailhawk. I was assisted by Tem Bakare, I would recommend him More

by Lori
Recommend Dealer
Yes
Employees Worked With
Tem Bakare
May 17, 2018

Great Service Excellent Service, thanks for getting my wife's vehicle back in a timely manner. She is extremely happy that it doesn't have any more leaks. Thank You More

by youngrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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