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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,651 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,651 reviews
March 25, 2018
No longer a loyal customer Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service tha Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service that I normally expect from the Auto Group was not the same. I brought my vehicle into their service department to have a few of my concerns addressed. The service adviser was very rude to me as I was trying to explain my concerns listed on the work order. I am not a mechanic and really have no knowledge of anything to do with vehicles (obviously why I bring my vehicle here) so when my husband suggests that I have a mechanic look at it I bring it in, but I felt as though she did not believe what I was trying to explain and by the look on her face I felt like she was mocking me. I get a call a while later asking me "where the noise was coming from?" I thought that's why I wanted a mechanic to look at it. Then I receive another call telling me to come pick up my vehicle. They "unfortunately did not find any of my concerns to be valid" (this should be a good thing...at least for me). The service adviser's tone was still of a mocking nature and I felt very silly. I was told to "be aware that the next time I bring my vehicle in for something and they find no fault, I will have to pay for the technician." Fair enough, but I wasn't being dishonest about my concerns. Why would I want my vehicle to be left at the dealership for potentially 1-2 days for no reason? Anyway, GP Chrysler service department will not see our vehicles again. In the future I will go somewhere where I won't feel laughed at. Super disappointing as this dealer has always been our one and only! More
by Renben91
Employees Worked With
Kestyn Shutte
Helpful March 19, 2018
Good customer service Paul helped me get into what I wanted and he found the vehicle that fit my budget and he did what I asked for and I would go back to Paul again in the Paul helped me get into what I wanted and he found the vehicle that fit my budget and he did what I asked for and I would go back to Paul again in the future More
by Kyle1986
Employees Worked With
March 19, 2018
Awesome job steve! Thanks again steve for your patients and understanding! You are a great sales man and i scored another hug at the end of it all! Bonus! And i got a ki Thanks again steve for your patients and understanding! You are a great sales man and i scored another hug at the end of it all! Bonus! And i got a kick xxx hat More
by tatiana.m.rose
March 17, 2018
great service when in to GP Chrysler Jeep for a look came out with a great deal from Jordan Brausse. Jordan took the time to listen for what we were looking for when in to GP Chrysler Jeep for a look came out with a great deal from Jordan Brausse. Jordan took the time to listen for what we were looking for gave us options that fit our budget, once we decided on the one we want (hubby wanted) Jordan got us in with Paul their finance magician now my hubby (Dave) has a 2016 Jeep Cherokee. More
by DaveE
March 16, 2018
Ryan at GP Chrysler is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable and confident when talking with him. He’s such a welcoming and professional salesman! More
by Kimboslice
Employees Worked With
March 16, 2018
The 1-2 punch!!! I have been buying vehicles from this dealership for a few years now and I always get the greatest of service from this team. Most times I'm not the I have been buying vehicles from this dealership for a few years now and I always get the greatest of service from this team. Most times I'm not the easiest of customers but they always work their magic and I leave happy. The highest of recommendations from me for the great work they do. More
by Rodney
March 16, 2018
Great Experience I had the best experience working with Ryan Sawchuck AKA, Chewy! He made it simple and I was able to get a great deal on my vehicle. I was given good I had the best experience working with Ryan Sawchuck AKA, Chewy! He made it simple and I was able to get a great deal on my vehicle. I was given good advice and he helped point things out that are important to look for when buying a vehicle. More
by Megan Reading
March 16, 2018
I was very impressed with service and salesman I am totally impressed with how the salesman Craig Berg went out of his way and found me exactly what I was looking for! He went above and beyond in l I am totally impressed with how the salesman Craig Berg went out of his way and found me exactly what I was looking for! He went above and beyond in looking for the absolute best deal for me! I can't express how I will always go back to this salesman Craig, no pressure, no issues and went out of his way to help! Love my new vehicle!!!!! Would recommend Craig Berg salesmen and Chrysler dealership is the best I have ever dealt with! More
by Jackson1969
Employees Worked With
Brett Lauder, Nikki Schierman, Craig Berg
March 15, 2018
Impressed Have to say I was impressed with Don. He got me what I wanted within my budget with no hassle.i will deff reccomed him to friends and family. Have to say I was impressed with Don. He got me what I wanted within my budget with no hassle.i will deff reccomed him to friends and family. More
by Mr.Big
Employees Worked With
Don Clarkson
March 15, 2018
Very helpful experience I went into GP Chrysler too see if they could help me out. Dale S was my salesman and he spent the time that was needed with me to help me in my situa I went into GP Chrysler too see if they could help me out. Dale S was my salesman and he spent the time that was needed with me to help me in my situation, he listened and seemed to truly care about me more as a person and not just a client. Alli H. in finance went way over and above and got me approved. Brett L. was great also. My overall experience with GP Chrysler was fantastic and will definitely be sending my friends and family to them. More
by KC
Employees Worked With
Brett Lauder, Alli Hindman, Dale Scotton
