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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,634 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,634 reviews
April 04, 2018
Service Kestyn was great to deal with the service of my Jeep. Updated/informed me step by step & accommodated me the best that she could! I appreciate that yo Kestyn was great to deal with the service of my Jeep. Updated/informed me step by step & accommodated me the best that she could! I appreciate that you have gone above and beyond to make me feel safe and comfortable to leave my Jeep with you for servicing! Look forward to you taking care of my vehicles in the future for service! Thank you Kestyn! More
by Dodge/JeepOwner
Employees Worked With
Kestyn Shutte
Helpful March 28, 2018
Great customer service and Easy to speak too Chantal followed up with a friendly text about my upcoming service and explained some alternative options, was pleasant, respectful and did everything Chantal followed up with a friendly text about my upcoming service and explained some alternative options, was pleasant, respectful and did everything a salesperson should. More
by KateLynnHicks
Employees Worked With
Chantel Beck
March 27, 2018
Craig was great to deal with ! Just purchased our 4th vehicle from this Dealership, second purchase from Craig. From start to finish Craig and Brad made sure things went smooth and Just purchased our 4th vehicle from this Dealership, second purchase from Craig. From start to finish Craig and Brad made sure things went smooth and as fast as possible. More
by Mombie06
March 25, 2018
No longer a loyal customer Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service tha Our family has always had great experiences with GP Chrysler in all of their departments. Today was a game changer as the amazing customer service that I normally expect from the Auto Group was not the same. I brought my vehicle into their service department to have a few of my concerns addressed. The service adviser was very rude to me as I was trying to explain my concerns listed on the work order. I am not a mechanic and really have no knowledge of anything to do with vehicles (obviously why I bring my vehicle here) so when my husband suggests that I have a mechanic look at it I bring it in, but I felt as though she did not believe what I was trying to explain and by the look on her face I felt like she was mocking me. I get a call a while later asking me "where the noise was coming from?" I thought that's why I wanted a mechanic to look at it. Then I receive another call telling me to come pick up my vehicle. They "unfortunately did not find any of my concerns to be valid" (this should be a good thing...at least for me). The service adviser's tone was still of a mocking nature and I felt very silly. I was told to "be aware that the next time I bring my vehicle in for something and they find no fault, I will have to pay for the technician." Fair enough, but I wasn't being dishonest about my concerns. Why would I want my vehicle to be left at the dealership for potentially 1-2 days for no reason? Anyway, GP Chrysler service department will not see our vehicles again. In the future I will go somewhere where I won't feel laughed at. Super disappointing as this dealer has always been our one and only! More
by Renben91
Employees Worked With
Kestyn Shutte
March 19, 2018
Good customer service Paul helped me get into what I wanted and he found the vehicle that fit my budget and he did what I asked for and I would go back to Paul again in the Paul helped me get into what I wanted and he found the vehicle that fit my budget and he did what I asked for and I would go back to Paul again in the future More
by Kyle1986
Employees Worked With
March 19, 2018
Awesome job steve! Thanks again steve for your patients and understanding! You are a great sales man and i scored another hug at the end of it all! Bonus! And i got a ki Thanks again steve for your patients and understanding! You are a great sales man and i scored another hug at the end of it all! Bonus! And i got a kick xxx hat More
by tatiana.m.rose
March 17, 2018
great service when in to GP Chrysler Jeep for a look came out with a great deal from Jordan Brausse. Jordan took the time to listen for what we were looking for when in to GP Chrysler Jeep for a look came out with a great deal from Jordan Brausse. Jordan took the time to listen for what we were looking for gave us options that fit our budget, once we decided on the one we want (hubby wanted) Jordan got us in with Paul their finance magician now my hubby (Dave) has a 2016 Jeep Cherokee. More
by DaveE
March 16, 2018
I was very impressed with service and salesman I am totally impressed with how the salesman Craig Berg went out of his way and found me exactly what I was looking for! He went above and beyond in l I am totally impressed with how the salesman Craig Berg went out of his way and found me exactly what I was looking for! He went above and beyond in looking for the absolute best deal for me! I can't express how I will always go back to this salesman Craig, no pressure, no issues and went out of his way to help! Love my new vehicle!!!!! Would recommend Craig Berg salesmen and Chrysler dealership is the best I have ever dealt with! More
by Jackson1969
Employees Worked With
Brett Lauder, Nikki Schierman, Craig Berg
March 16, 2018
Ryan at GP Chrysler is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable is the model of what every salesman should strive to be. He’s incredibly patient and ha as great sense of humour. He makes everyone feel comfortable and confident when talking with him. He’s such a welcoming and professional salesman! More
by Kimboslice
Employees Worked With
March 16, 2018
The 1-2 punch!!! I have been buying vehicles from this dealership for a few years now and I always get the greatest of service from this team. Most times I'm not the I have been buying vehicles from this dealership for a few years now and I always get the greatest of service from this team. Most times I'm not the easiest of customers but they always work their magic and I leave happy. The highest of recommendations from me for the great work they do. More
by Rodney
