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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,639 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,639 reviews

June 29, 2018

Power wagon Steve O'Dell at Grand Prairie Chrysler was very helpful and got me a good deal on an awesome power wagon. When it eventually comes time to trade this More

by Bhesselmans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve O'Dell
June 29, 2018

New Vehicle purchase Excellent salesman Jordan and excellent Buisness manager Paul Golamco Very efficient and in and out in very little time, Best pricing in the Peace co More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Lauder
June 22, 2018

Amazing Purchasing Experience Ryan Sawchuck, is our amazing sales go to guy! Very knowledgeable, welcoming, and low pressure. We are very happy customers! We tell everyone about hi More

by Stephanie2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Lauder, Alli Hindman
June 20, 2018

Exceeded my expectations👌🏻 I am from out of town and needed a new vehicle. Everything I had to deal with outside the dealership was such a hassle like getting my vehicle insured More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Cavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince, Steve O'Dell, Alli Hindman
June 11, 2018

Best Peace Country Purchasing Experience! I had excellent purchasing experience for my new truck. I am very happy with Jordan's knowledge in helping getting the truck I wanted. I walked away More

by AmandaAllen1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2018

Great Purchasing Experience!! Was very impressed with the way Steve listened to my wants and needs and showed me the perfect Truck to fit all of them. He was honest and fair and f More

by hidolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve O'Dell
June 07, 2018

Very poor customer service the service depar Just have to say first of all I love my salesman Dale. Such a great guy and I would definitely buy from him again but unfortunately it looks like I wi More

by Gpguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Bohnen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Berg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Scotton
Jun 19, 2018 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustrations and I am sorry for the inconveniences that you have been caused. Unfortunately, Chrysler Canada does set guidelines and processes that our shop and technicians must adhere to with regards to specs that they must follow. It is my understanding that you have been in contact with the Service Manager and the air conditioning concern has since been repaired. Should you have any further concerns please do not hesitate to contact the Service Manager as he welcomes the opportunity to work toward resolutions with you to ensure your satisfaction. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

Jun 25, 2018 -

Gpguy responded

Idid share my experience in 3 emails sent over 2 weeks before i got a response. Selling a vechicle is one thing but poor service afterwards is another. As i clearly said in my emails this last service wasnt strike one. It was strike 7. A free car wash wont buy your way out of this one. Fortunately theres other options in our small city

June 06, 2018

Great Purchasing Experience!! When going into GP Chrysler, I was immediately greeted by Tem! Tem has a very upbeat and positive attitude, and if he can't answer you're question, he More

by mlarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tem Bakare, Dale Scotton
June 06, 2018

Great customer service I had a great experience at this dealership, Ray found me the perfect Jeep, He was friendly and very knowledgeable about what he does. Paul did my fin More

by SarahBlan0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Parsons
June 04, 2018

Trustworthy. My daughter needed a new jeep wrangler and as her dad living in Kelowna Keffrey and Brent who work for GP Chrysler were so helpful on the phone to put More

by AdrianMark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Bohnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cavan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keffrey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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