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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,691 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,691 reviews
December 11, 2018
Steve Caza , exceptional customer care Steve Caza is the go to guy in service. The whole experience was incredible. He kept his cool while I the customer was very heated. He was respectful Steve Caza is the go to guy in service. The whole experience was incredible. He kept his cool while I the customer was very heated. He was respectful and actually listen to your concerns . He gave you piece of mind and kept tabs on ETA of your vehicle. I recommend him to represent any incoming customers. I only deal with Steve when it comes to servicing my truck. More
by Chris4
Employees Worked With
Steve Caza
Helpful December 10, 2018
My jeep rubicon Craig helped me get the exact jeep I wanted and rather fast as well. Service was awesome and looking forward to dealing with them in the future Craig helped me get the exact jeep I wanted and rather fast as well. Service was awesome and looking forward to dealing with them in the future More
by Ziggy 97
Employees Worked With
Alli Hindman, Craig Berg
December 09, 2018
Exceptional Service Don went above and beyond to help us with our repair work needed. He was very professional and friendly and provided awesome customer service. I highl Don went above and beyond to help us with our repair work needed. He was very professional and friendly and provided awesome customer service. I highly recommend him!! More
by Wandhobb
Employees Worked With
Donald Teal
December 09, 2018
Stress Free Experience I was not totally looking to be purchasing my first vehicle for at least another year. My ideas changed pretty quickly after taking a test drive I was not totally looking to be purchasing my first vehicle for at least another year. My ideas changed pretty quickly after taking a test drive, and realizing that I could actually afford the vehicle that I wanted. As I live a few hours away from Grande Prairie, this purchase was mostly done over the phone. Dale made this process very easy and stress free. He made sure that I was walking away with exactly what I was looking for in a vehicle. Making my very first vehicle purchase an amazing experience. Dale is/was extremely friendly and easy to get along with. Dale along with G.P Chrysler were very welcoming, helping you feel comfortable and everyone had smiles on their faces, which is nice to see!!! I 100% would absolutely recommend people to go to Grande Prairie Chrysler and ask to see Dale. You will be taken care of extremely well! I know I will most certainly be back to see Dale in the future. I purchased a 2018 Mitsubishi Eclipse Cross, and absolutely love it. They can get you into more that just Chrysler, Dodge or Jeep. :D More
by denicia.marie
Employees Worked With
Dale Scotton
December 06, 2018
Communication is key for any dealers success I am updating this review from a 1 star to a 4 star. Let me lay out how I feel things went with 2 recent service experiences at Grande Prairie Chrysle I am updating this review from a 1 star to a 4 star. Let me lay out how I feel things went with 2 recent service experiences at Grande Prairie Chrysler. I brought in my 2015 Ram 1500 for a service issue that was warranty covered, but the service department couldn't find my Gold plan extended warranty on my truck and told me I would have to pay. after I called the sales person that sold me the truck and was re-assured that I did have warranty, I went back and they agreed that they must have put the information in wrong and that the part was covered. The second time, a week later, I brought in my husbands 2016 Ram 3500 for a power window issue. Again I was told that warranty was out, as it had 63000kms on it, but this vehicle also had an extended warranty on it. Since my last experience I felt I was being charged for something I didn't have to pay for, you can imagine my apprehension after the week before ordeal. I was frustrated and contacted my sales consultant on the matter and was informed that Chrysler would ultimately make the call on what is covered or not, but assured that I had an extended warranty on this truck as well. To my disappointment, Chrysler warranty did not cover the part that needing replacing, but Grande Prairie Chrysler did the repair of $78ish without charging me. That I am thankful for. What I was disappointed in was the communication and what transpired after that. I received a call from Brent Bohnen and it did NOT go well, it started out as an attack. I was told I should service my vehicle where I purchased it, over 1000kms away! I only purchase vehicles there to support my family, but I live here and service my vehicles well to maintain factory warranty. It wasn't until a few days after I left my original review did I receive a call from Wes Kaban, who took the time to listen to my concerns and apologize for the experience I had. Wes should train the rest of his staff on how to treat clients, as I feel he is the only one that truly cared how his business was operating. His phone call and how he handled the situation is why this review is being changed from a 1 star to a 4 star. His staff needs to take pointers from him on how to properly handle clients. More
by Shonie
Employees Worked With
December 05, 2018
Amazing experience I had a great experience while buying a car.Jordan was very knoledgeble and an awesome salesman. Made me feel very comfterable about buying my first c I had a great experience while buying a car.Jordan was very knoledgeble and an awesome salesman. Made me feel very comfterable about buying my first car. Made me feel like family. Would defently recomend jordan to anyone looking to buy. More
by Rian33
Employees Worked With
November 29, 2018
Awesome service Love dealing with GP Chrysler. The service is always amazing. David and Jordan are excellent to deal with and would recommend them to anyone, I won’t Love dealing with GP Chrysler. The service is always amazing. David and Jordan are excellent to deal with and would recommend them to anyone, I won’t go anywhere else! More
by Saltwatercowgirl
November 29, 2018
Great experience Got a great deal on a vehicle, the salesman was very helpful and friendly which was what I needed, I'm so happy with the service and would recommend t Got a great deal on a vehicle, the salesman was very helpful and friendly which was what I needed, I'm so happy with the service and would recommend to anyone More
by Cargirl
November 29, 2018
Completely Satisfied Booked an appointment with Heather We sat down went over what I really wanted and needed, Bluetooth, command start, towing to name a few items. They Booked an appointment with Heather We sat down went over what I really wanted and needed, Bluetooth, command start, towing to name a few items. They checked around what was on the lot that met my requests. And viola I drove home in my new truck. Thanks Heather for the great truck Thanks to Paul for making the paperwork a breeze And thanks to the others in the back I didn’t meet one on one. More
by LAWRENCE
November 20, 2018
Amazing! Nothing but wonderful people at this dealership. Dale made car shopping a lot less stressful than I thought it would be, him and Dustin found me the b Nothing but wonderful people at this dealership. Dale made car shopping a lot less stressful than I thought it would be, him and Dustin found me the best possible vehicle for me and Paul was super informative with the financing process and made sure my payments were exactly what I budgeted. 100% would recommend these guys to anyone. More
by Steph789
