Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Customer Information Justice helped me try and find the right vehicle I wanted, due to my credit not being very well I did not leave with a vehicle but he was very informa Justice helped me try and find the right vehicle I wanted, due to my credit not being very well I did not leave with a vehicle but he was very informative with my options for when my credit is better. I was very pleased with his patience and willingness to sell me a vehicle. More
Prove owner of a new to me car I was in contact with Jared over the last couple days and finally got the chance to get in and see what they had for used vechicles.. I told him what I was in contact with Jared over the last couple days and finally got the chance to get in and see what they had for used vechicles.. I told him what I wanted and the price I wanted to stay in and he picked out a few different options of what I had listed and found the perfect car for me and kept it in the price range... very professional and friendly service.. thanks again More
Best Service I purchased my first ever car from Craig Berg. He got me exactly what I was looking for in a vehicle for a price that fits my budget. He went above an I purchased my first ever car from Craig Berg. He got me exactly what I was looking for in a vehicle for a price that fits my budget. He went above and beyond to help me achieve getting my new car. More
Great service Excellent service very accommodating for their client easy to talk too the salesman Craig Berg is very friendly person i highly recommend him for my f Excellent service very accommodating for their client easy to talk too the salesman Craig Berg is very friendly person i highly recommend him for my friends and coworkers More
Amazing and helpful Jordan was a great sales guy he whent above and beyond helping me look for a vehicle! Thank you and I’ll definitely be recommending you to others Jordan was a great sales guy he whent above and beyond helping me look for a vehicle! Thank you and I’ll definitely be recommending you to others More
On point Service centre is quick and knowledgable. They were able to address all my needs in a kind and timely manner. I would recommend. A++! Cheers Service centre is quick and knowledgable. They were able to address all my needs in a kind and timely manner. I would recommend. A++! Cheers More
Excellent salesman Not pushy, listens to what you want. Very personable. Recommend to all! Was looking for a new truck and was able to get a great deal! Not pushy, listens to what you want. Very personable. Recommend to all! Was looking for a new truck and was able to get a great deal! More
Great service Great easy no hassel experiance . Always great to deal with ray and the rest of the staff . Would recommend everyone to go see ray for ur new or used Great easy no hassel experiance . Always great to deal with ray and the rest of the staff . Would recommend everyone to go see ray for ur new or used purchase !!😎😎😎 More
Pure awesomess! Jordan B and Brad got us into what we wanted. They worked super hard for us and paid off in the end! Awesome men to deal with. Totally recommend askin Jordan B and Brad got us into what we wanted. They worked super hard for us and paid off in the end! Awesome men to deal with. Totally recommend asking for them if you are interested in new wheels. Thanks again guys!!! More
Very negative experience My previous service appoint at GP Chrysler was very disappointing. I've had work done here before when I had transmission issues on my 2017 Jeep wrang My previous service appoint at GP Chrysler was very disappointing. I've had work done here before when I had transmission issues on my 2017 Jeep wrangler, My vehicle would slip out of reverse due to a popular transmission defect, This issue took approximately 2 and a half months to fix due to not having all the proper parts when the vehicle was dissembled. I was as kind and polite as I could be, patiently awaiting my vehicle's return, I intended on making GP Chrysler my "go to garage", So After my transmission appointment I had a Out Of Province inspection preformed to get my vehicle switched to Alberta and ensure everything was in good condition. Approximately 1500km later I loose my front differential to a pinion seal leak, when i pulled over after hearing the binding and grinding noises I noticed it leaking and immediately got a friend of mine to drive me to a local auto parts store to purchase some oil to fill the diff and limp my vehicle to GP Chrysler. I made my appointment to have it inspected and this is where it went downhill.... I was charged 200$ for an inspection where the vehicle was put on the ramp and bairly looked at, not inspected, no drain plugs were removed, no diff covers removed to ensure what the issue was, and then promptly blamed for the issue. I was told that i smacked the front differential housing and that caused the differential to leak out. What the tech was seeing was a little overflow from where I refilled the diff in a effort to get it back to the shop. I know for certain that is not the case, I even offered to drive the vehicle around the block a few times and prove to them that it wasn't leaking from the area they assumed, which i was denied the opportunity of doing. I got in touch with the service manager(When i asked to speak to the manager they had took my vehicle without me knowing and put it back on the ramp to take out the drain plug and do what should have been done in the first place) who repeatedly tried to twist the truth and convince me that it was my fault when I know it wasn't, He told me that differentials take on dirt and water (even when functioning properly) if you use them in such conditions, he told me I need a much more vigorous maintenance schedule if i'm going to off-road (I just had a full inspection 1500km ago) In an effort to resolve the issue I contacted Chrysler Canada and had them take both sides of the story, The service manager told Chrysler that the differential was ran "bone dry"(which is not the case, I added 750ml into a deferential that should take 1.5l), He also told them that there was mud and water in my differential.( It couldn't possibly enter the housing through the area they specified, as there is no leak), and that all damages were caused by me. To ensure I was not mistaken myself I brought my Jeep to another mechanic who told me it was impossible that any of the minor dings in my differential could cause the leak and that if it did all the oil would of drained out. I was given a quote of 3000$ to rebuild my front axle (the quote includes a steering stabilizer that I did damage) to rebuild something that the wasn't functioning properly in the first place. Seals are covered under a manufactures warranty and considering i just had a inspection done I cant see why they can deny me this service, I did my part to ensure my vehicle was up to standards and it frustrates me to be treated this way. I'm Afraid i cannot recommend this dealership to anyone when there is this much trouble in getting something done, and done right. More