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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,623 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,624 reviews
April 23, 2019
Purchase of 2012 GMC. Everyone who I dealt with was very kind and helpful. They seemed honest and I was treated with respect. I would mention to a friend for sure. Everyone who I dealt with was very kind and helpful. They seemed honest and I was treated with respect. I would mention to a friend for sure. More
by Welderup
Helpful April 21, 2019
The best experience for a person new to finance I was sceptical of going to a dealership to finance a car because it was a new experience for me as my other vehicles were purchased off kijiji but I I was sceptical of going to a dealership to finance a car because it was a new experience for me as my other vehicles were purchased off kijiji but I wanted to make sure the vehicle was reliable. I stopped in just to see what would be said and ended up with a car I love very quickly. My sales person was Craig and he was so nice to interact with and get information from. I am beyond happy with my choice and would recommend to anyone. More
by Courtjean
Employees Worked With
Alli Hindman, Craig Berg
April 20, 2019
My review It was a very friendly and family felt environment and that's not just important in buying/selling vehicle but in day to day living and I appreciate t It was a very friendly and family felt environment and that's not just important in buying/selling vehicle but in day to day living and I appreciate that experience. More
by JayKing
Employees Worked With
Mike Murphy, John Miller, Jon Miller, Tom Molloy
April 20, 2019
Great service Dealership had amazing customer service. They found what I need and accommodated to my price range. I left the dealership happy, proud and with a new Dealership had amazing customer service. They found what I need and accommodated to my price range. I left the dealership happy, proud and with a new vechical More
by Author 101
April 16, 2019
The bad rap isn't warranted IMO I've bought trucks from 4 different dealers in this town. In fact, I'm NOT a Dodge guy. This is my second Dodge from GP Chrysler. I buy based o I've bought trucks from 4 different dealers in this town. In fact, I'm NOT a Dodge guy. This is my second Dodge from GP Chrysler. I buy based on service and general feeling of being treated fairly. Hence my coming back. I'm a Toyota guy, yet a Ram sits in my driveway. It's simple, treat your customers with respect, be fair on your prices, you get the deal. Thanks for always doing this, GP! Brad, Will, Jordan, were who I dealt with this go around. In and out and my butt hole didn't hurt! That's the kind of in and outs I like! More
by Backcountry Bandit
April 15, 2019
Spectacular Experience!! Amazing Service! My husband has used Jordan for 9 years with spectacular results everytime and it was finally my turn! Bought my very first brand new vehicle toda My husband has used Jordan for 9 years with spectacular results everytime and it was finally my turn! Bought my very first brand new vehicle today. The experience was amazing. They took wonderful care of me. Jordan entertained me with wonderful stories while waiting for my quick approval. I will definitely be shopping here again in the future More
by Leanne Vincenzi
Employees Worked With
April 13, 2019
Poor Service from Service department I have given this dealership multiple chances. Usually I only give businesses one chance but I really liked the salesman I dealt with and I kept going I have given this dealership multiple chances. Usually I only give businesses one chance but I really liked the salesman I dealt with and I kept going back for more punishment.. recently I took my vehicle back in for the shifter knob not shifting properly. After it was in for recalls and they did an upgrade on the software it never worked right. They called me a few hours later after taking it in and said nothing is wrong with it and when I got the truck back everything worked perfectly fine. Just seems kind of funny all of a sudden everything was working properly after it went back in but they said they did nothing. On the brighter side day actually didn't charge me for this for once maybe because of the big stink I made in there the time I was in before this. I have emailed them in the past over my issues and unfortunately they did not reply until I left them a review on here. They said they wish I had have come to them first even though I left them three emails over a two-week period. After this last service I sent them another email and once again no reply. The salesman have called me over the past year to try and get me to trade my truck in on something new and to tell me about the sales. They even sent me an email telling me to come in and trade my vehicle. Each one of them I have told my story to and nothing has ever become of it. talking with multiple people around our small city of Grande Prairiemultiple people have had similar experiences like I have had there. Great dealership for buying a vehicle but not for getting service. a lot of them have left and gone across town to the other Dodge dealer. I have heard good and bad things about the other dealership and I guess I will find it for myself as my vehicle is over there as I write this review. I told them my story told them if they want to keep me as a customer I'm going to be expected to be looked after as a customer should and my next step is to go next door to the Ford dealership and buy a new Ford as I've had nothing but good service from them with the wife's Ford escape. So we will see how it goes with norlan Chrysler hopefully things I have heard are true and the service is second to none. I will be updating accordingly More
by TylerG
Employees Worked With
Dale Scotton
April 12, 2019
New truck sale Good customer service during my buying process, hopefully it remains the same during service, if it does I’ll buy again for sure, we’ll see . Good customer service during my buying process, hopefully it remains the same during service, if it does I’ll buy again for sure, we’ll see . More
by Tyrykait
April 12, 2019
Top notch customer service They were the best guys to deal with every step of the way. They are a no pressure sales team that get you what and would recommend them to everyone They were the best guys to deal with every step of the way. They are a no pressure sales team that get you what and would recommend them to everyone More
by Jeffgartside
April 11, 2019
was very helpful because they were helpful and got the job done .Helped me understand the breakdown of costs etc. I plan on staying with this dealership for a while. because they were helpful and got the job done .Helped me understand the breakdown of costs etc. I plan on staying with this dealership for a while. More
by Odin
