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Graham Kia Victoria
Victoria, BC
127 Reviews
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127 Reviews of Graham Kia Victoria
July 12, 2012
Service was friendly, knowledgable and appt was booked at my convenience and work was completed on time as expected. The little extras like the friendly chatter and the excellent car wash and vacuum make t my convenience and work was completed on time as expected. The little extras like the friendly chatter and the excellent car wash and vacuum make this a great experience Great job guys More
by Rnewans
Employees Worked With
Frank Bos, Yvon Plante
Helpful July 12, 2012
Brought my Rondo in for some warrenty work. Also had detailing done, carpet cleaning and leather seat cleaning/conditioning. Great service, reasonable price, friendly staff...taxi to and back from work. detailing done, carpet cleaning and leather seat cleaning/conditioning. Great service, reasonable price, friendly staff...taxi to and back from work. Well done. More
by mveronn
Employees Worked With
Eli Pasquale
July 06, 2012
I bought a used car in January and this is my second Kia. I love driving it, the service I received from Elmano was good and I have enjoyed working with Yvon in the service department. His friendliness and I love driving it, the service I received from Elmano was good and I have enjoyed working with Yvon in the service department. His friendliness and helpfulness has always been exceptional. More
by FKIRKPAT
Employees Worked With
Elmano Lima, Yvon Plante
July 02, 2012
The staff were friendly and efficient. I appreciated that they were able to fit me in on the same day for tire service. I did not have to wait long for the work to be done. that they were able to fit me in on the same day for tire service. I did not have to wait long for the work to be done. More
by floomer
Employees Worked With
Eli Pasquale
June 21, 2012
From the moment I arrived for car service, I was treated with courtesy and professional care. The staff are very helpful and my car appointment was shorter than expected. My car was returned to me completel with courtesy and professional care. The staff are very helpful and my car appointment was shorter than expected. My car was returned to me completely clean inside & out. To me, Kia goes the extra mile. This dealership has been excellent from the moment I began looking for a car, through my purchase experience and now at the service department. Thank you ! More
by Diane Riddell
Employees Worked With
Service department, Jon Graham
June 15, 2012
Quick efficient service, explained what was done, etc. Because I could not be reached by phone, Eli made a decision to replace additional worn parts now (that were discovered when scheduled work was done) Because I could not be reached by phone, Eli made a decision to replace additional worn parts now (that were discovered when scheduled work was done). This saved me labour costs that would be incurred if that work were to be done at a later date. Although this dealership now sells a different brand of vehicle than what I bought, I still go there for servicing because they do such a good job. More
by Russell Page
Employees Worked With
Eli Pasquale
June 05, 2012
Service dept is well organized, friendly and informative. Walked me through the service to be done, and the estimates. Got a call advising of additional work that was recommended, and all my questions were a Walked me through the service to be done, and the estimates. Got a call advising of additional work that was recommended, and all my questions were answered well. Got my free UFEA KIA soccer ball at the end and drove away a satisfied customer. Will be back. More
by mveronn
Employees Worked With
Eli Pasquale
May 22, 2012
Again, prompt service! Always go out of their way to make my experience a good one, from a complimentary bus pass or a courtesy ride to a destination while waiting, as well as a car wash included with my ser my experience a good one, from a complimentary bus pass or a courtesy ride to a destination while waiting, as well as a car wash included with my service is much appreciated and shows they will go the extra mile. More
by mlucier
Employees Worked With
Yvon Plante
May 22, 2012
The only reason I gave a bad rating on my last service visit was that I was waiting around for my vehicle to receive a minor scheduled service wich was an oil change and guick check. Three hours later I w visit was that I was waiting around for my vehicle to receive a minor scheduled service wich was an oil change and guick check. Three hours later I was still sitting in the waiting room out front of the service desk. I then decided to see what where my vehicle was and went for a walk and found it in the parking lot. On asking at the service desk I learned that it had been completed sometime previous. Customers, particularly those sitting for three hours in front of the service desk should be advised when the vehcile is done. My time is valuable too. More
by Kia1
May 22, 2012
I've purchased many new cars over the years and on virtually every occassion ( except at Graham Kia )I've been upset by the crass, pushy behaviour of the sales people. Buying a new car at this dealer virtually every occassion ( except at Graham Kia )I've been upset by the crass, pushy behaviour of the sales people. Buying a new car at this dealer was a very pleasant experience. Our salesman was knowledgeable, courteous and "not in my face". He answered all my questions in a matter of fact manner and was quite happy to have me take a test drive "without him in the passanger's seat". Jon Graham was excellent to deal with as was the "lot guy", can't remeber his name. I brought the vehicle back for it's first service and had a very good experience with Elie ( the most excellent service manager ). So far my OPTIMA has performed beyond my expectations ! Would I recommend this dealer, YOU BET ! If my OPTIMA doesn't blow up in the next couple of years I'll definitely buy from Graham Kia again. John Deering More
by jdeering
Employees Worked With
Jon Graham, Valerie Taylor, Eli Pasquale, Mark Sutton
