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Gold Key Langley Volkswagen

Surrey, BC

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34 Reviews

19545 #10 Hwy

Surrey, BC

V3S 6K1

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34 Reviews of Gold Key Langley Volkswagen

August 13, 2021

I don't know how a service department of a a major car manufacturer can run business the way gold(rusted)key choses to do it. Peter saieva (service manager)will treat you in a polite manner ,like you've More

by Nic
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Peter
January 23, 2020

Exception sales and service I recently upgraded my vehicle and I have to say that my experience at Gold Key Langley was exceptional. Neale was very helpful and made the purchase More

by sydnee_taylor
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Neale, Gary, Peter
May 28, 2019

Worse Service and refusal to fix what they have broken Without a doubt the most pathetic experience ever at an attempted tune up!!!! We took our VW Jetta in for a routine Service we were told if we waited More

by Nolan1
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager (I think) or at least a Senior Service person
September 15, 2018

Amazing experience dealing with Langley Gold Key Volkswagen! My husband and I felt in love with a very specific Volkswagen car model and color; we live a good hour away from Langley, but this was the only dealer More

by Kay Red
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Richard, Neale
May 19, 2018

Excellent service Always very helpful staff, they have always managed to work my service needs into their schedule. Received my car back washed and vacuumed. Pleasure More

by Bon52
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
AJ
May 09, 2018

Excellent service Great service by Ayjay and team for my Touerag TDI.. Emissions recall and 60K servicing Car was spotless inside and out when I picked it up. Thank you More

by TDI afficinado
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ayjay
March 11, 2018

I was so amazed at the customer service :) Thank you The service providers were kind, and very helpful. They took care of the issue in a very last minute rush. Was an awesome experience! Thanks More

by MamaLeah
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shelly
March 11, 2018

I love my new 2017 Tiguan Thank you Neale, Richard and Josh. Treated us like royalty. Never considered buying a VW and so far, am glad I did. See these people for your next car More

by Lanamcc
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Neale Harris, Richard and Josh Reynolds
March 09, 2018

Excellent Buying Experience My wife and I bought a new 2018 Passat from Gold Key and would like to say our buying experience has been excellent. Huge thanks to Penner and Josh f More

by Wayne Kuzek
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Penner and Josh
January 02, 2018

Shaking my head. Service is a disappointment. AJ the advisor needs to learn to work with integrity. Supposedly, vacuum and wash is included in service but not for us. More

by Gold key disappointed
Overall Experience
Recommend Dealer
No
Employees Worked With
AJ
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