Go Nissan South

Awesome experience Went into Nissan looking to get rid of my truck for a smaller car that could still comfortably fit a car seat. I tried at least 10 different dealershi Went into Nissan looking to get rid of my truck for a smaller car that could still comfortably fit a car seat. I tried at least 10 different dealerships all either requiring a co signer or a hefty down payment. Mariya went above and beyond to find the vehicle which was best suited for us. Then mark and moe in finance managed to get us approved for lower payment and at 10% lower interest. Thank you go nissan! More

DISHONESTY AND ARROGANCE I had the worst experience of my life when visited this dealership to buy a Nissan Amada. I went all the way from Grande Prairie - a city of about 5 I had the worst experience of my life when visited this dealership to buy a Nissan Amada. I went all the way from Grande Prairie - a city of about 5 hours driving one way to Edmonton. Having agreed on particular price both for the Amada as well as my trade in even with the figure on paper. Really happy to make it all the way to Edmonton only for me to meet a different set of figures! I told what we ealier agreed, they just said look that's what we have got to offer. Before then they cunningly and dishonestly lump the figures in a sale invoice so I wouldn't know, wasted my time, they were going up and dawn perfecting the way they will cheat me thinking I'm a fool like them. BUYERS PLEASE BEWARE OF THOSE GUYS OVER THERE EXPECIALLY DEREK, MATT AND DON. THEY ARE BUNCH OF DISHONEST FELLOW. I GOT THE MOST HORRIBLE EXPERIENCE IN THIS DEALERSHIP. I wasted my time , wasted my money. And upon all the glaring dishonest manner, nobody seem to say common sorry to me. I have committed them into the hand of God who will eventually judge them. More

Excellent sales and finance team!! If there was a 10 star rating, I would have chosen that option. We've purchased two vehicles this year from Go Nissan South. An Armada early spring, a If there was a 10 star rating, I would have chosen that option. We've purchased two vehicles this year from Go Nissan South. An Armada early spring, and recently, a Juke Nismo RS. The sales and finance group is professional, respectful and willing to go an extra mile to accommodate a sale. We're very happy with the level of service. One particular salesman, Dwayne Martens, should be singled out as he has gone waaaaaaaaay above and beyond what most salesman would consider "Job Parameters". Thanks!! More

Let us walk over tires Went in to purchase a 2015 Rogue on Tuesday sept 15. Nissan salesman was great allowing us to test drive the car for a couple days to make sure it was Went in to purchase a 2015 Rogue on Tuesday sept 15. Nissan salesman was great allowing us to test drive the car for a couple days to make sure it was what we wanted. We were dickering on the price when the salesman walked away to grab Derrick the store manager. (The closer) he gave a heavy handed first impression so we braced ourselves. We finally arrived at a price that worked for the both of us. we mentioned the all weather tires as well which were always part of our haggle. Well holy crap! You would have thought we asked for his first born! Lol!! This Derrick the store manager starts going on about having to feed his family. Pay his salesman etc.... Arms folded suggested to us he was not going to budge. I mentioned Toyota across the street was selling the RAV4 for the same price and they agreed to throw in the tires if we went with them. My gf however liked the look of the Rogue better so this is what brought us to this dealership. Well holy cow! We watched him turn a couple shades of red as he said if we want to go across the street we were welcome to go ahead. He just couldn't do that deal. In fact he was on his feet before we were. No counter offer whatsoever. We were willing to go halves on the tires but he'll never know that because his ego and pride got in the way of the sale. This is the store manager! To whoever owns this Nissan dealership in southwest Edmonton. Sales are down 9% in 2015. Can you really afford to have your manager sending sure sales across the street to Toyota? I know they were happy to hear this. HE LET A CERTAIN SALE WALK OVER TIRES!! Really??! More

Great experience Bought my first new vehicle here from Brandon Eastman. He was incredibly helpful throughout the process in what is probably a more complicated deal. W Bought my first new vehicle here from Brandon Eastman. He was incredibly helpful throughout the process in what is probably a more complicated deal. Was respectful of me asking them not to contact me unless I contacted him first. Always quick to respond to texts and phone calls. Continues to check up on how the vehicle is doing which is a good touch. Really nice guy and a great salesman. Would highly recommend dealing with him at Go Nissan South! Finance department was just okay. Finance manager was pretty high pressure, continued to tell me what I need even though I told him what I wanted. All in all finance was just okay but sales experience was great. More

Irrespectful and unreliable 1) I spent almost a thousand there and requested for a Go Card so I can earn some points of it. They told me that they will add me to the system and w 1) I spent almost a thousand there and requested for a Go Card so I can earn some points of it. They told me that they will add me to the system and will offer me a 10% discount. Few months later, I called them for oil change appointment and told them that I have a Go Card, but they told me that they never put me to a Go Card system, so I lost all the points that I deserved earlier! So that I give up on this dealership and go to another. 2) I told them the problem of my car but they just told me no problem found and return to me without done anything. 3) I spent over 4 hours waiting in the dealership for servicing and they didn't offer me a loaner or coach service to go out even I asked for it. Never want to go back to Go Nissan South again! More

will never return or recommend Took my Vehicle in for an easy fix, o2 sensor in back 1. They looked at it for 3 hours at 145/hr and said they were investigating and would have to br Took my Vehicle in for an easy fix, o2 sensor in back 1. They looked at it for 3 hours at 145/hr and said they were investigating and would have to bring it back the next day saying in total a $300 job would cost me $1000. Not to mention while 'investigating' they caused more damage and said because it wasn't an easy fix to clear what they broke I would have to pay to have their mistake fixed. Infuriated I contacted go auto nissan online and had someone very diligently and honest help me resolve the issue. Just took nissan south a week and a half to get their act together. When I got it back it was fully fixed but I will never take it back, ever. Also the service 'advisor' micheal called me on the phone and told me I was a bad customer and was not only rude but tried intimidating me on the phone and threatened to charge me more. They push unnecessary things to be fixed and if you don't know much about cars they will take you for a very expensive ride. Don't go to this location. I work hard for my money and I'm positive you do too. Don't let these scam artists take what you work for so easily. Go to a real mechanic. More

Terrible experience, typical shady car salesmanship !! We are seniors wanting to buy new SUV. Talked to the salesman Bob who ambushed us by the door. Showed us top of the line Rouge in the showroom & gave We are seniors wanting to buy new SUV. Talked to the salesman Bob who ambushed us by the door. Showed us top of the line Rouge in the showroom & gave us a price. After few minutes said that he made a mistake and the price was $ 2500 more. After we came back from taking the car for trial ride the price went up another $ 3000 !?!?! When we tried to oppose and ask why we were told to"... Get out, we are done" in an angry voice ! With pleasure Bob ! I can't believe people like him still exists and others buy from them ? It was a horrible experience, nobody ever treated us like that !!!!! More

Excellent experience with Terence Harychan I could not have had a better car buying experience and would suggest that all buyers interested in a Nissan product do business with Go Nissan. I I could not have had a better car buying experience and would suggest that all buyers interested in a Nissan product do business with Go Nissan. I purchased a 2014 Nissan Rogue and have been extremely satisfied with my decision. My salesperson took the time to gather my requirements and work within my budget. Like any informed buyer I knew I wanted to add protection to my vehicle and my Finance Manager Terence Harychan was incredible. This was my first vehicle and I had no idea of the process. He not only assisted with my insurance set up, he sent the necessary forms to get me registration. He also outlined a number of great protection measures for me to protect and care for my car. He was extremely polite, caring and I would HIGHLY recommend you ask for him if ever doing business with Go Nissan. 10/10 in sales and finance. Keep up the great work! More

Finance department is full of idiots I am sad to have to write this review, started out really well meeting the salesman he was very friendly and helpful and was willing to help me many d I am sad to have to write this review, started out really well meeting the salesman he was very friendly and helpful and was willing to help me many days in a row, was sooo awesome! I decided to go with the 2014 Juke SL that's when the troubles began. I met with Terence (in finance) and my dad was there to help co sign, we were there for 2 hours everything seemed ok, we made sure everything that was needed to be done was done so I could come in alone next week to pick it up. (Tuesday) Tuesday rolls around and I went in to go get it, Terence walks around the corner and asks where my dad is... "He needs to be here to finish signing the papers" WELL when we came in before we MADE EXTRA SURE he didn't have to come in and we for sure made that clear to Terence. He argued with me for a few minutes saying we didn't tell him that, which is ridiculous to me cause even the salesman knew he wouldn't be returning. ANYWAYS he was able to get the info via fax and all seemed ok. 3 days after having the car I figured I should get to set up my payment date; since no one ever asked when I would want to make payments. (which they informed me upon purchasing that I would get to chose) So I called Terence back and asked how to go about it, he says call my bank. So I did; but I didn't get financed through my bank so they clearly cannot set up my payment date. Called Terence back to tell him that, he says "Well no I told you to call Nissan Finance Canada..." My question is why would I have called my bank if you didn't tell me too.. GRRRR! SO I call Nissan Finance Canada. Guy on the phone says that the dealership should have asked you for your desired date to have payments come out... WELL THEY DIDNT. So he says call the dealership back and they WILL set it up for me... SO I call Terence back at Go Nissan South... "Yeah your payments were set up when you came and picked it up. Your first payment is Oct 7....." OK SO not once did you ask me when I want my payments so what I assume is he forgot to do his job and ask when I want my payments to come out so he just picked any ol day.. BUT THE BEST PART is that Nissan Finance Canada WILLNOT allow you to change your payment date. SO THANKS TERENCE HARYCHAN for not only accusing me of lying, but sending me on a wild goose chase making me seem like an idiot and of course THANK YOU for putting my payments on the day that works best for you, not me.. The owner of the car... The one making the payment. Other than Terence I would recommend Go Nissan South, just try to avoid Terence :) Love my car just super frustrated with my payment situation! More